So we went here during Supercrawl, and I've tried to temper my experience with that in mind, but we were extremely disappointed. I really wanted to like this place, but alas, I can't say that I did.

I started off with high hopes because we were sat right off the bat. Despite being sat immediately without a wait, we waited for a server to get to our table for about 20 minutes. Finally, a server asks if we've been helped. By that time we are able to order everything (drinks, appetizer, and entree) because we've had plenty of time to thoroughly study their menu, which was a restricted menu for Supercrawl. We get our drinks fairly quickly and I'm ready to overlook the wait for a server. They were busy, sometimes a table falls through the cracks, it happens. BUT, it was 30 minutes before any food made it to our table. My wife's entree came out. Then 5 minutes later my entree came out. Then our server brought the basket of bread. We each only got one glass of wine since our server didn't really check up on us, so there wasn't much chance to order another glass even though we had finished our wine long before any food hit the table. Note that at this point, I've yet to mention the appetizer. That's because it never showed. After 45 minutes, my wife and I have both finished our entrees and no longer want the appetizer, since, well what's the point? Which really sucks, I might add, because it was the mussels, which was the main reason we went in here. However, by this point my wife had decided that she wouldn't have enjoyed them anyway. So I find another server (since ours has disappeared into the back, I presume to lobby the kitchen staff to produce our appetizer) and cancel the order. Our server comes back, apologises, and graciously offers to take the appetizer off the ticket. Apparently the kitchen had been busy and "forgot" ours. Which I feel like they should have been reminded after 20 or so minutes. Or when the first entree hit the table. Or when the second entree hit the table. Not 10 after we were into our plates. She doesn't offer anything else to make up for it (although she does mention that she was going to try to get the chef to toss a couple extra mussels on the plate, which is kind of irrelevant to us now since we've said we don't want them anyway), which kind of bugged me. Maybe it's just different in the States, but when I worked in the restaurant business failing to get appetizers to a table before the entree, let alone at all, would have warranted offering to comp our drinks or a free dessert at minimum. Not just taking off the food that you didn't serve.

So really subpar service all around, and a disappointingly lack of effort to make it better. It doesn't help that we then found out that our server was the owner's sister. I would think she would be more inclined to give us a better experience, but I guess not.

Unfortunately, the food didn't do much to make up for this awful experience. My wife had the Petisco de Casa, which was ok but not stellar. It would have been tasty enough if we hadn't waited 30 minutes plus the 20 before our server arrived with no bread and/or appetizer. I had the Piri Piri chicken, which I was really excited for, but it was incredibly bland and kind of dry. I'm not really sure how you make Piri Piri chicken bland, but here we are. I'd love to tell you about how good the mussels were, but we never got them. At least the green wine was good. The one glass of it we had.

Overall, a really disappointing meal and in no way worth the money we spent on it. They get one consolation star since I'm sure at least part of our experience was due to them not being able to handle the rush from Supercrawl, but that doesn't excuse it all. We definitely won't be going back.