Good Buddy Chinese Restaurant — Restaurant in Kaskitayo

My family and me decided to try a new restaurant and Good Buddy was near by, so we drove over and opened the door - the place was packed ( and that brings a little confidence when trying out a place because clearly they have a good customer return base) and we didn't see a sign saying seat yourself or wait to be seated so we ask a waitress and she seats us immediately at a very large round table with a massive lazy susan in the center. So we take off our jackets and get the two little ones entertained and start chatting amongst ourselves. Twenty minutes go by ( only felt like ten) and no one came by to ask us for a drink or anything about a menu so I look at the cashier and smile and she immediately comes over and says she will see where our orders at and moves towards the kitchen area. My wife and I laugh because we haven't ordered yet let alone got a menu at this point ( not going to lie at this point my first impression of the place was crumbling but boy was I about to be impressed). When the young lady talks about our group to the staff in the back about a minute later 5 people come over and apologize for not getting to us sooner and start being tea, menu's, dishes and amazing service. We get a couple cans of pop for us and start to look over the menu ( please be aware that I'm a white boy and I only read / understand the English language and my wife would reply to this as sometimes) they are in {I'm guessing} Chinese with English below but all the headers are in Chinese so I'm not to sure which goes with what, so our group decides on the six-man meal from one of the three different menus and are now determined what we want to get with it, took us about another 20 minutes and we were finally good to go and order ( or so we thought). The waitress comes by and we begin to describe our list of things to get and are informed that we need to pick from a certain page for this group order ( feeling silly now) we quickly rearrange our choices and we gets everyone's meals and brings more tea ( which was delicious). Not more than ten minutes later our food starts to show up and OH MY GOSH my eyes little up like a kitten giving sad eyes. Each plate was a platter and very full I'll add so much more than I or my family was expecting, and it was a steam of dishes each one looking better than the last ( yes I was very hungry by this point). We get our plates made up and eat them clean and go try another platter of food on the table. Each bite was delicious and so flavourful and so very good. The price for the amount of food we received was minimal and it ALL TASTES GOOD.

Our trip started out a bit rough trying out this place but I definitely will be going back and trying something new - and a thank you to the staff at Good Buddy if they read this - for once noticing the error of not serving us how quickly they...

This was by for the worst customer service experience of my life. I've heard alot of good things about good buddy & how great the food is however this specific location was horrendous. So unfortunate as the sherwood park location was the complete opposite experience.

We had a family of 20 come to this location and we waiting over 30mins for someone to take our drink orders. Even after getting up and going to the front to ask twice for someone to come take our order... There was tables that came in far after we did and they had been served drinks & dinner and left the restraunt before we even got our food orders taken. We were given only 2 menus (1/table of 10ppl) for the entire 20 people that we had. We ended up putting both menus on one table so they could decide their orders before passing them off to the other table. Well when the server came by to take our orders she was annoyed that both menus were on one table and came and grabbed the menu from my aunt whom had it opened it front of her as she was litterally in the middle of reading it still. The server snatched it and used it as support under her paper to write down our orders like wth !

Then when our food was brought out my soup had a hair in it which honestly was the least of my worries considering everything else. At one point we ordered a glass of wine and I watched her standing in the back (our tables were right by the kitchen) pour this wine into the cup look at it a few times even smelt it. You could tell she was kinda wondering like why does this wine look like this but despite that she still decided to take this glass of wine out to the table and it was disgusting it was red wine but it was thick and litterally brown I couldn't believe she actually brought this out when she clearly noticed or was not okay when she poured it. We also had to get up and ask numerous times throughout our time there for someone to come get our drink orders 🙄

Our bill total came to about 800$ and I was not pleased that we spent so much for the worst service I have ever had. The only good thing I can say about that experience was that the rest of the food was decent nothing special but it was good. Other then that I will not be going back to this location ever again. Sherwoodpark is where...

I never write bad reviews especially in today's world as it affects business, but in this situation I would have them zero stars if I can. We do go to good buddy quite often and their food taste is decreasing significantly from the previous years. We took our parents out for dinner yesterday who are visiting from out of country. We ordered a bunch of stuff, a lot if which tasted so different (no flavour) but it was okay, we managed. They brought out the food and accidentally mixed ginger chicken with ginger beef (which they told us is ginger chicken while serving). We are Hindus and we don't eat beef for religious purposes. My dad and I had took couple bites already when the lady from the kitchen came out running and quickly took it away saying its ginger beef. We lost our appetite, and were quite upset especially my dad. We have never had beef before. I went upfront and told the manager, I told him that my dad is quite upset. He casually told me it's ok since you have eaten it already so its already done. I said it's not OK, we don't eat beef due to religious purposes. He said what do you want me to do. He was so casual about it and did not apologize at all, and told me its done what can you do. He was extremely disrespectful in understanding the severity of this matter. . I came back to the table and no one was in mood to eat at that point. He came a few minutes later and instead of apologizing, he made excuses saying it was pork not beef ( 2 of the staff confirmed that it was beef). My husband was quite upset with him as the manager said it's no problem, you guys will be fine. Like really buddy, you realize you are disrespecting someone's religion and insisted of apologizing you are making excuses, and making us feel bad about it. We packed our food and left. Not going to this restaurant again. I understand if there was a mistake betweenthe dishes. Atleast the manager should have made some effort to apologize rather than making us feel like we did something wrong and so casually tells us its no big deal.He took off 3 drinks from our bill. It was an...