I visited around 7 PM to order fresh juice, and the store was open until 8 PM. When I first placed my order, the lady at the counter refused to make the juice, saying they had already cleaned the machine and didn’t want to use it again.
I mentioned that I was ordering 5 glasses, and only then she said she would check with her coworkers. After a few minutes, she came back and said they could only make Ginger Hammer and Heavenly Horizon. I went ahead and ordered all Heavenly Horizon.
However, the juice quality was extremely disappointing. Each glass was filled less than halfway with juice, and the rest was just ice and foam.
Very unprofessional and disappointing experience — especially when you’re paying for fresh juice. Not...
Read moreSo first off I ordered a Maui juice and it has never came with ice in my years of ordering it but this employee today Feb 5th at 10:40 am decided she wanted to fill half my juice with ice hiding it under the juice so I wouldn’t see until I drank half and that’s all that was left was ice, so if you want to pay $9 for a pressed half cup of juice make sure you head over to this location I did call to express my concern and the employee stated that’s how they are supposed to be made and that’s how it says to make it, also stated most people get upset about the ice but decided not to mention it to me yet put ice in… I know people aren’t getting paid alot these days but if you can’t do your job right or atleast with a...
Read moreWorst booster juice in kelowna. A location so rude and aggressive it deserves a boycott. The manager (so she claimed) was verbally abusive about messing up my drink when I came back from the parking lot to correct her. Attempted to just reblend with the additional items THAT I PAID FOR THAT WERE MISSING. when I requested my beverage be made properly she became verbally combative. You had a chance to make this right. Now I will never visit this location EVER again. This franchise has an amazing reputation and is normally my go to spot for a quick healthy competant friendly snack. This was the exact opposite I experienced at...
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