COBS Bread — Restaurant in Kelowna

Delicious bread but how can young families even afford to enjoy your bread when your prices only cater the middle/upper class of Kelowna. Not to mention false price advertisement in front of your products, today I had a last straw of life moment when a lady at your till rudely was stern with me when I was merely trying to help your store not false advertise a product by nicely passing the product sign to your employee. The situation was there was a sign for 12 traditional dinner rolls costing $6, so I grab a package of those. At the till the employee tells me they are $9 and told me they did not make any of the $6 rolls today. So I asked why the sign was in front of the other dinner rolls. Then proceeded to call her out for the false price advertisement of the product. $3 may seem small to a large corporate company but for dinner rolls for a young family that makes a difference. Your prices are becoming unjustifiable. I know your comeback would be well just shop somewhere else and don’t worry that is what I will be doing but I thought you should know you have a large market in Kelowna you’re pushing out. Your employee will probably be taking smack about me today but truthfully she just caught me at a moment where I am so done with how our food prices continue to go up and corporations like yours don’t put more pressure on the supply chain to stop it. If your business does actually have an action plan against raising food prices then by all means please do share it and stand...

Went this past Sunday and had an absolutely terrible experience. We live in Calgary but went to visit my sister in law in Kelowna so on the way we stopped to grab some buns as we do love Cobbs Bread in general. Customer service was non existent, this girl who served me was extremely slow, stopped half way to listen to her colleagues discussing how some things worked differently in another location. She took over 10 min to pass a lady 3 pieces of bread in front of me. Then moved onto me and did not even acknowledge the wait, I asked for 10 hot dogs buns which she squeezed into 1 bag. I was planning on buying cinnamon buns and some other pastry but after this visit I have decided not to. I feel bad for leaving this review but I hope management can do something towards improving...

The products here are delicious but unfortunately the service lacks. Their loyalty program is an extreme hassle to sign up for. Our family comes to this location, often, which is out of the way. We had a coupon for a free loaf of bread which this location refused to honour, in a distasteful way, because we weren’t part of their loyalty program. In discussion with head office they explained the coupon may be redeemed for anyone, if the certain dollar amount was satisfied (which it well was) and you don’t need to sign up for anything. This was never rectified. We will be getting our baked...