My husband and I went this past weekend for an anniversary dinner. I'll start off with the good : the atmosphere was great, we sat in the patio and it was very pleasant, we highly enjoyed it! Our server (I don't recall her name) was very pleasant and attentive, zero complaints about her! The bad: we ordered a featured item, I think It was called 'the Flintstone tomahawk steak' 40oz for $184. For this price point we were expecting the most delicious steak we'd ever eaten, but we were extremely disappointed. We ordered the steak medium rare, but when it came out only some parts were clearly medium rare, other sections were very over cooked and one corner even looked burnt! As for the taste.. Well there was none, it was extremely flavorless. We didn't want to send it back because we knew that it would go to the trash and felt bad about wasting it. So we did eat it, but notified our server and she had the manager come and talk to us. We explained the situation and also explained we weren't looking for another steak, just thought they should be aware. He was very kind and ended up offering us desert on the house and took care of the first round of drinks. So we were happy they tried to make ammends for the terrible giant steak. I think our total bill came to about $250 (tip included) Would we go back? Unfortunately not. Although we did enjoy the atmosphere and service, we left sorely dissapponted in the quality of the meat. We could have have eaten wayyyy better meat for half (or even less) the price we paid...
Read moreFirst visit to the Martinis part of the Charcoal. I also hadn’t been to the Charcoal in over a decade. We had an early dinner on the outdoor patio because the weather was perfect temperature to be outside. It’s a warm and cozy setting. Some traffic noise, but the plants do help filter that out.
I forget the server’s name, but she was excellent. Friendly and knowledgeable, but not at all pushy. She helped my partner change some ingredients in her cocktail order, as she wanted to substitute the peach schnapps for something else.
I got a Caesar salad for my appetizer. It was better than I hoped. Very fresh with a little radicchio with the romaine. My partner got the beat salad and it was OK.
We got an order of the prime rib with mashed potatoes. The mashed potatoes were actually way better than I expected. Somehow they managed to elevate mashed potatoes. The prime rib, I asked for medium rare, and I think that mine was much more rare. I actually don’t mind it, but it was, almost too rare. Some of the fat hadn’t quite rendered out so it was a little tough to cut.
We also got the peppercorn steak and it was a perfect medium rare. The pepper sauce was bright and vibrant, but not so spicy that you couldn’t handle it or that it would overpower the steak. The caramelization on the outside of the steak was exactly what I had hoped for.
The house red on the day that we went was excellent and paired very well with all that beef. There is...
Read moreI’m currently sitting in martinis restaurant here in Kitchener. I am in town for a couple of days on business; Dining alone. I’m not sure if it’s because I am in my comfortable clothes (lulu lemon pants and a sweater) but the service I received tonight was rude and offensive. To start my meal I was given a glass of water while Waiting for my Cesar drink I ordered to arrive and French onion soup. I finished the drink WELL before my soup arrived wishing to order another I placed the empty glass at the edge of my table (which is usually an implication that I am done). My soup arrives; glass still sitting there at the edge of the table & my water glass is also empty sitting at the edge. I finish my soup and about 15 more minutes goes by and I ask another waitress (not my own) if I could please have a refill on my water, she fills the glass. About another 10 minutes goes by and I flag down my server asking if I can order something else from the menu as the soup was just a starter. I order something light (chicken tacos) they arrive, and my water glass is empty again she DOES NOT offer to fill my glass 🙄.... I bite into the taco and the chicken was ice cold, not the servers fault this time.. I ask for my bill I place my credit card on the bill, 10 minutes later she arrives with a card machine. I paid for my meal and left no tip as this was unacceptable service! I usually leave equal tip to whatever my bill is if the...
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