Shelby’s Legendary Shawarma - Kitchener — Restaurant in Kitchener

Shelby’s Legendary Shawarma: Where Flavor Meets a Wrap So Big, It Should Have Its Own ZIP Code

Let’s cut to the chase: Shelby’s Legendary Shawarma isn’t just a restaurant—it’s a Trojan horse for flavor, cloaked in what might be the most Instagrammable “Great to Go” packaging since someone decided tacos needed their own emoji. Picture this: You’re standing at the counter, handed a vibrant, reusable tin container that looks like it belongs in a museum (but will, in your defense, hold your leftovers for days). The scene? A Middle Eastern feast masquerading as a food truck, where the air smells like a love letter written in garlic, cumin, and charred meat.

Now, let’s talk about the Legendary Shawarma. This isn’t your average gyro-style wrap. Oh no. Shelby’s takes a Middle Eastern classic and slaps it with a Kitchener-born personality. The Legendary Shawarma Wrap is a beast—a foot-long, flavor-packed torpedo of tender beef and lamb, perfectly balanced like a foodie’s dream duo. The meat, slow-roasted until it shreds like a sad romantic comedy, is piled high with pickles, tahini, and a punch of pickled veggies that cut through the richness like a best friend’s brutally honest opinion. But here’s the real showstopper: the Mac n’ Cheese Shawarma. Yes, you read that right. Creamy, gooey mac ’n’ cheese infused with shawarma spices? It’s like comfort food went to a spice bazaar and came back with a PhD. I’m not exaggerating when I say I could’ve abandoned the rest of the meal and just dipped my fingers into that dish.

The ambiance? Think “casual chaos with charm.” Think the kind of place where the hum of happy customers and sizzling grills makes you feel like you’re at a block party hosted by the universe’s most enthusiastic foodie. The walls? Decked out with art that screams, “We take shawarma seriously, but never ourselves.” It’s the emotional equivalent of a warm hug after a long day—especially if your idea of a long day involves resisting the urge to steal your date’s mac ’n’ cheese.

And the staff? Good, but in the best way. My server, a guy who could sell ice to a polar bear, recommended the mac ’n’ cheese with the confidence of someone who’d probably tasted it during a midnight snack emergency. He laughed when I admitted I live by Joey Doesn’t Share Food (the wrap was so huge, I needed a second plate just to pretend I was sharing).

Highlights? The packaging (reusable! Bold!), the mac ’n’ cheese (legendary!), and the fact that Shelby’s has somehow made shawarma feel both ancient and utterly new.

Final Verdict: Shelby’s is a steal for foodies, couples (bring a date, but bring separate plates), and families (yes, even the kids will eat the mac ’n’ cheese). Just don’t say I didn’t warn you when you’re face-down on the floor, fighting your own leftovers at 8 p.m. Go. Now. Before the mac ’n’ cheese shawarma...

I’ve been wanting to try this place for a while. Had a chance today while I was next door. I have to say that I was extremely disappointed. I don’t want to say it’s the brand, I’ll give the brand one more try, but not at this location.

I got the half salad and half rice extra chicken protein bowl. The salad was non-existent. The rest of the food was drenched in sauce and everything tasted burnt. I had all the standard toppings, minus tomato and add radish. I’ve eaten many shawarma bowls in the city and this is the first time I’ve had this burnt taste.

I signed up for the loyalty and tried to used it on the kiosk to no luck.

The tipping options were insane as well. Not even percents, straight up $10-$20. This is on the self serve kiosk. I asked one question from the staff and they didn’t seem too interested in...

Today, I visited the Fairview kitchener location for an Uber pickup and experienced significant delays. I waited for almost 30 minutes. There were two staff members working at the time—one female and one male—and unfortunately, neither demonstrated appropriate customer service.

I was standing at the pickup counter, but both employees continued to ignore me. When I asked the female staff member how long it would take, she told me my order would be ready in two minutes. However, even after 10 minutes, my order was still not prepared. The store was not busy, yet they continued to delay and disregard my pickup.

This level of service is unacceptable. If this message reaches the owner or manager, including Shelby Shawarma, I kindly request that proper action be taken. Customers should not have to...