Tim Hortons — Restaurant in Maple Ridge

Sadly my experience at this location was not very good. Went with my brother noticed the air was very warm the smell was not very good. Had to use hand sanitizer to clean the tables as they were all dirty please note that they weren't that busy maybe seven customers. When I went out to chat with the staff the front counter a a South Asian male walked by and said to the guy bending at the cooler what the f was that and by f was the full word. I took it back and ignored it The second time through he said the exact same thing again. I mentioned it to the cashier and he said I know I'm sorry about that. I was very disappointed to see that this kind of behavior would be allowed in this restaurant. Normally I really like the management and everyone seems pretty cool but today I please hope the managers read this and deal with the...

This is one of the best Tim hortons I have come across when it comes to customer service and speed. Moving across six provinces over 40 years, this location definitely stands out when it comes to team work. I can see the employees are more happier which shows me either their team leader is doing a great job or the franchise owner has a positive attitude which then gets passed on to employees. Many other Tim Hortons, its as if they hate their job but this location the team communication I can see is well initiated and the positivity from the staff is reflected as well. To the team at this location, I would like to thank you for having a great team as I come here every morning and keep up the...

I don't often go to Tim Horton's but when I do I try to enjoy a bagel with cream cheese and sometimes a tomato. Today and last week have been very disappointing due to below average food quality. I ordered a bagel with cream cheese and both times there was very little cream cheese. My most recent order had so little. Cream cheese, practically none on one side and scant amount on the other that my tomato slice with the very ugly blemish on it couldn't stop my bagel from being so dry it couldn't be eaten. Normally I would feel the need to complain because the food at Tim's is usually what is expected from there but this is very disappointing especially since it's breakfast time and the...