Tiger Sugar - Markham (Kennedy/Hwy7E) — Restaurant in Markham

Brown sugar bbt trend is still going! Tiger Sugar is one of those famous brown sugar boba shops from Taiwan.

Service They have the soft opening BOGO today. There were about 30 people in the line but still moving in a decent pace. It took around 10-15 mins from the end of the line to the counter and got my drinks after ordering in 3-5 mins. That was a great service, better than what I expected.

Taste Their brown sugar is aromatic and the sweetness is okay. The sugar level is fixed for brown sugar series but still can choose an iced one, get it in room temperature or hot.

Boba/Pearl I ordered a Brown Sugar Boba/Pearl Milk and a Brown Sugar Boba Milk. Pearl is the tapioca ball in a smaller size and Boba is the big guy. The batch of Boba I got was apparently undercooked and cooked unevenly. They are hard in the core and some of them are definitely not easy to chew and have a powdery feel. This is understandable in this busy promotion soft opening day. The staff may not be able to stir the pot as frequently as it should be. I will recommend the supervisor sample taste every batch before serving.

Overall it is a nice experience and I would like to try other things when I’m...

We ordered the brown sugar boba milk tea with cream mousse (hot) and black tea latte with cream mousse (cold). Both drinks were mediocre in taste. We would rank the taste below Bubble Lee and Coco. But the worst part is the boba (tapioca): some were hard in the centre indicating they were not prepared long enough. The centre should not be hard and granular, but soft and chewy. We were surprised because this is not indicative of Tiger Sugar's quality in general. We tried Tiger Sugar in Hong Kong and Taiwan; the taste was incomparable most other bubble tea places. We think it's just this store that has this issue. Not worth the price of $6.50 per drink. We didn't even finish them.

Other than the taste the store is very clean and inviting. The decor is modern, sort of industrial. The service was good; the staff were friendly...

Heard some great things about this chain and finally took the plunge after doing some groceries at the T&T across the way.

Upon entering, the decor is definitely modern and unique. You can see why it was a busy hangout spot pre-covid.

I ordered their signature black tea latte which was a safer ‘first time’ drink to try. Ordering was simple and fast as it was not too busy.

The drink itself was pleasantly delicious and flavourful. The tea was not overpowering but had a strong flavour while the tapioca was cooked perfectly and just the right amount of chewiness.

I did notice that perhaps for first timers, the menu might be a little overwhelming as they are not categorized or any indication of what is a best seller.

Will definitely try some of their other...