Food is average for the reasonable prices. But the customer service of this old man is really rude & disrespectful. He yelled at me every time I went to place an order. He always says he wants cash & no debit payment. I always went there with cash in hand as per his request. This one time I was rushing as the place was closing, so I sincerely forgot to bring cash on my way. Upon getting there I realized, I needed to withdraw cash from an ATM nearby, & I nicely informed him that Ill bring his cash since he prefers cash payment. He got so irate, started yelling & said I wont serve u anymore since u always want me to charge u through debit. I felt really embarrassed, I still apologized & he refused to accept my apology. I thought I was the only victim of his abuse, but another time I noticed he was yelling at a female for some unknown reason. This happened, while I was getting my food from the chinese place right next door. I tend to notice this man is really biased towards colored nationalities. As per my bad experience, this wasn't the first time he yelled, he used profane language while talking. Such a horrendous service he offers, has no regard for customers. My friend also shared a similar experience & she said he was quite rude to her despite her being a female. I am not a person, who likes to complain & affect someones livelihood but this man has a chip on his shoulders. I am amazed that the mall management doesn't take any notice of his rude, inhumane & disrespectful behavior towards customers & general public. There needs to be a corrective action taken to correct his demeanor. I have never suffered such outrageous experience where some food catering place yells & abuses towards customers & public in general. Simply, this place needs to close down to prevent repetitive...
Read moreOkay so, I hate doing negative reviews because I know this is someone's livelihood at stake, so I'm giving this place 3 stars.
I've been here a handful of times. Maybe 5 times total. The food is always good. But the service... Is so inconsistent.
The last time I went there, the owner yelled at me. All the other times, he was so friendly and kind, so maybe he was already in a bad mood? Regardless, no reason to shout at customers.
I had input my PIN incorrectly on the debit machine. I apologized profusely and said I just changed my PIN, totally forgot. Unfortunately, my bank seemed to have put a fraud alert due to the incorrect PIN the first time, so the second time I tried to pay, the machine said to return the card to the customer. I work at the bank so I know that's usually a fraud alert. No problem, I had another card I could pay with. But the owner decided to yell at me and tell me it's not the debit machine's fault (I never said it was?) And that I don't have money... Okay... I apologized again just to keep the peace and I paid with my other card. There were other customers behind and I am very non confrontational so I just decided to take my food, pay, and leave. He then yelled at the next customer as well because they were speaking too quietly. Again, why yell? He was shouting so loudly that it echoed through the little mall food court.
Anyway, that was last month. I'm writing this review because I literally was thinking of eating here today but remembered this experience and got scared all over again. I really don't feel like being yelled at, but the food is great! It's just too bad that the owner is so moody.
Not saying to not go here. The food is great and 75% of the time, the owner is nice. Just warning people ahead of time, he may lash out if he's...
Read moreThe first time I went to Ako at Milton Mall I was surprised by how much food I got in one plate for the price I paid. Some may find it too much for a quick lunch meal but it is still just as good later on if you save it. The portions are bigger than average on almost anything you order, compared to any other Greek place this owner knows what he's doing.
He does not speak fluent English, but he tries his best to give you the best service possible as he is usually the busiest restaurant in the mall (of the 3 that they have there). I always look forward to going for Greek food here because there is a variety of choices, veggie options and even a view of American dishes such as burgers, hotdogs, fries and chicken fingers.
Great place to go with kids, the whole family, they do delivery as well and have a seating area in the mall if you choose to stay there(I wouldn't) it can get quite busy or boring. It is in a great location though, as long as you know it's in the mall, it can be hard to find with little advertisement available. The mall does have free wifi but it is not very good and can cut out sometimes.
Overall, the food is always fresh, my main choice every time is plate #2 the Shawarma Plate which includes rice, a potato (better than it sounds trust me), grilled chicken shawarma over a Greek salad (he always asks your preference of toppings) and the standard sauces; garlic, tzatziki, hot sauce, you get to build your own plate essentially and its all for under $15 after tax.
Skip fast food, and get a real meal for a cheaper price. Always 5 stars for Ako. (Will Post picture next...
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