Hero Certified Burgers - Argentia — Restaurant in Mississauga

I am a huge fan of hero burger however what the owners / managers do here is a sick joke. The Air conditioning was not properly functioning and this isnt the first time. I am not sure if it is broken or if they have the thermostat turned up too high. They keep the thermistat locked so the employees do not turn down the ac. This is a poor management and perfect textbook on why you shouldn't go here. We walked in to see an employee just sweating and told us the ac isnt working. It was 87 farenheit and the thermostat was set at 76. The establishment should have been closed. We decided to leave and told the worker he should not be working in these conditions. I was told a few months ago last time I visited by 2 of the employees the practice of management and this lock on the thermostat. If its to prevent customers playing with it. Why dont the employees have a key? I have been here 3 times and have not even purchased any food. One of my experiences was the manager or owner (female) berating her employee. I didnt say a word, simply walked out while in line. Owners and Managers like this should not have their businesses supported. I urge everyone to eat somewhere else if in this area or go to a different hero burger. A &W is across the street and so is South...

My recent visit to Hero Certified Burgers left much to be desired. The excitement to savor their signature burgers quickly turned sour as I encountered subpar food quality.

The burger I received was a letdown right from the start. The mushrooms were clearly past their prime, emitting an off-putting odor and taste, indicating they were expired. The bun, disappointingly, was served cold and lacked the freshness expected from a burger joint of their repute.

The combination of expired ingredients and a stale bun made it impossible for me to enjoy the meal. It's concerning when a restaurant neglects basic standards of food freshness and quality, compromising the dining experience.

This experience prompts serious doubts about Hero Certified Burgers' commitment to maintaining food safety and quality control. Considering the use of expired ingredients, I feel compelled to report this incident to the appropriate authorities to ensure the safety of future patrons.

I sincerely hope this feedback serves as a catalyst for Hero Certified Burgers to reassess their quality assurance practices and prevent such disappointing encounters for...

I had not been to this location for a couple years now. First thing you notice, is there is no counter any more. Rather, two self-serve kiosks. These are known to be drastically unhygienic. Behind the opening in the plexi-glass someone offered to take my order. After that, I waited for my food. That's when I started to realize how disgustingly filthy the restaurant was. It was 1:30 in the afternoon, no one in the restaurant, and every table looked like it hadn't been cleaned in days. You can see the walls in the kitchen looking like they are covered with grease and its just been smeared with a rag. The interior overall is not being maintained. There is a wire sticking out of one wall. Tiles missing on the floorboard. The corner of the wall by the fountain is a pile of rust at the bottom. The two staff working were distracted, one taking a call on her phone and the other one disappearing for a few minutes while my food cooked, rushing back to the grill when she realized.

Overall, I am regretting eating the food I was...