Mr. Singh's Pizza Malton — Restaurant in Mississauga

I was really looking forward to trying Mr. Singh Pizza in Malton, and to be fair, the taste is actually really good. The flavors hit right and the quality is there — no complaints on that front.

But the pricing? That’s where things fall apart. It feels like they’ve just copied the same inflated structure used by other Indian-style pizza spots, without trying to offer anything better. Charging for one topping as if it’s two is pretty ridiculous, and calling it a “deal” when you’re offering 4 toppings but counting each as double just feels like a misleading marketing tactic.

It’s disappointing because being from a community known for giving and fairness, you’d expect more honesty in how the pricing is structured. There’s definitely room to cut costs or at least make things more transparent and customer-friendly.

Great taste, but the pricing strategy needs serious work.

Good luck.

Update:

Thanks for your response — I appreciate you taking the time to reply. That said, I’d like to clarify a few things from the customer’s point of view: On the Topping Structure: I’m fully aware that paneer, chaap, and plant-based options are often treated as double toppings. That’s not unique to your store, and it’s not the issue. The concern is around the presentation of your deals — when customers see a “4 topping pizza” deal and then find out one or two toppings count as double after they’ve placed an order, it can feel misleading for example if i add paneer and chaap, technically I am getting two toppings not 4, especially to first-time customers. If your menu clarifies that upfront, that’s good — but in my experience, it wasn’t communicated clearly and I was charged more. If the information is there but not emphasized, that’s a service issue, not a customer misunderstanding. Copying vs. Originality: Whether you pioneered this pricing model or others followed you doesn’t really change how it feels from a customer standpoint. These pricing patterns — high base price and confusing topping rules — are seen across many similar businesses. What matters is whether your pricing feels fair and transparent, not who started it. In fact it tells you DID copy the structure as you are relatively new to this business starting in 2023. Community and Business Ethics: I referenced community because your brand leans into that identity — which naturally raises expectations for fairness and generosity. This isn’t about targeting any group; it’s about holding businesses accountable when they promote community values but don’t reflect that same spirit in how they price or communicate with customers. Cost & Profit: Yes, costs have gone up — no argument there. But a $22 pizza that likely costs $8–$11 to make still leaves a very healthy profit margin. No one is saying you shouldn’t make money — just that the value being offered should feel honest and in line with what’s being advertised.

Finally, I’d encourage you to take customer feedback as an opportunity, not a challenge. Constructive criticism isn’t meant to tear down — it’s meant to help businesses grow and improve. The taste is great, and there’s potential here. Just match the transparency and fairness to the quality of...

I usually don't put reviews but I just had a really bad experience so I have to do it. I called them to place an order for pickup at 11:12 AM then I asked person to tell me what deals going on and I asked about the deal I got previously 1 medium pizza with 3-4 toppings for ~$15 and he told me it's only available for walk-ins (which sounds lame to me) nevertheless I decided to go walk-in and place my order. I reached store around 11:30 AM and I ask the attendant for this same deal she gave me the menu and it wasn't there. So I explained to her what I was told on call. She said they don't have that deal and I was like that I just spoke to the person they told me it's available walk-in so now I came walk-in and you're telling me you don't have this deal? If there was no such deal then why didn't the first person told me. So I left the store in disappointment and hunger.

This is not the first time I have encountered this type of experience from them. They should really work on their teams and make a better communication between the call centers and stores and whoever else is involved.

They should also encourage medium pizza deals to prevent the wastage of food.

They're the only ones with a variety of options for vegan food that's why I prefer them but if they kept this kind of behavior. I will surely have to find somewhere else to get my food.

Thanks.

Update- The person called me and apologized. I don't want anyone to lose their jobs. It's just you have to look into these things deeply. He told me the offer still stands but only a few people are aware of it and the menu that was shown to me at the store was from FEBRUARY. These things must be updated on the stores first before even deals get changed. Additionally, if few people know about a deal "it can be customers, not the employees" working under the facility. I'm sorry but I will not delete my review until I see progress as something similar happened with me before as well.

I appreciate you taking some action over my...

I was a big fan of this place when they first opened up. Owner would personally deliver the pizzas and made sure customers had a good experience. However, these guys clearly couldn’t keep up. My last two experiences were very displeasing. For one instance, I ordered for delivery and my pizza came nearly 2 hours later. When it did arrive, they used uber delivery. Where I did not get any notification that my pizza was delivered, it was just left on the porch. If I hadn’t had a Doorbell camera, I would not have known my pizza was delivered. After the one hour mark, I was considering cancelling my order however they had already taken payment over the phone before my pizza was delivered. I no longer order pizza for delivery from this place. Now for the second instance. I ordered pizza for Pickup and my total was $27. To pay for my order, I had $15 in cash and the rest in loonies and toonies. The cash attendant at that evening told me that they cannot accept my payment because they had a limit of how much they can accept in coins. I had no problem paying with a credit or debit card, but was surprised to see this store policy. I’ve been living in Canada my whole life and haven’t seen such a policy. I have seen a policy where $100 bills aren’t accepted, but that’s more because there were a lot of counterfeits out there before, even that policy is rare these days. Also, I have business of my own where there’s no limit of how much a customer can pay using change, it’s still considered cash. I would understand if I walked in to purchase something that’s of a high value with change, but this was a $27 pizza! I hope they review their store policy for other customers but I will definitely not be giving them any more of my business...