Pizza Pizza — Restaurant in Mississauga

everything is fine in-store. it's pizza. delivery is just a mess, though. tonight i tried to order a pizza, put in a special request to call a certain number when the pizza arrived at my apartment lobby, and when the phone didnt ring after 45 minutes, i went downstairs to check if somebody was there and just waiting. nobody there. so i call customer service and my pizza was cancelled because they number on my account was somebody else. and i understand that i shouldve changed it before i placed my order, but i /did/ provide a working number to call in the special request box. when i questioned about it, they said that the store cannot see the special request? and that only the driver can see it? so then i wondered why the driver could not call me, or if he could call the store to call me. this would not have upsetted me as much if i could just talk to the store themselves instead of being put through a middle man at customer service in a different part of the city or province. i wanted to be able to resolve the issue but pizza pizza just made...

This is the worst Pizza pizza experience, the guy with long beard who is working tonight has the worst ever attitude. Pretends like you have trespassed his house when you enter and doesn’t show any interest taking orders. Asked for a manager and his name he just ignores. He has a very bad attitude and doesn’t want to make my pizza and the last time he made one it tasted like garbage where the other girls or employees are very kind. You should look into camera or fire such waste worthless people from your store who make such a big business loss and just wants to earn free money showing up attitude. I feel so bad and down to even waste my time travelling 10kms to spit such negative people. Please look into this and take action as that useless guy is still working in the store with such a blunt response and service who doesn’t care at all. Very very disappointed and need to starve tonight cause of that...

Very upset with my experience after being a loyal customer. I just ordered my pizza for delivery to my building. After 40 minutes the pizza was not here. they called saying there was no where to park at my building (which is not true as i can see the parking lot from my appartment) and they left without giving me my pizza. Its funny that they have this 40 Minutes or its free rule when they dont give you the pizza after 40 minutes. I called customer service and explained the situiation and they said that the driver can return but i will have to pay since the driver has already been to my home. I declined in frustration that i would have to wait longer, get my pizza cold, and have to pay for something that should have been free becuase of their mistake. I ordered from dominoes and was very happy with the service and food. (absolutely no issues with parking just 20...