Top Jerk Caribbean — Restaurant in Mississauga

Came with my children to grab a quick lunch. Spent $60 for 3 meals. Student special, came without pineapple when asked why they said they don't have any. Ok cool but shouldn't u have told me that prior to taking my money so I couod order what I want then? They took 20 min to make a plate of food. Fish came out half cooked and cery smelly. Plate was ordered with gravy on rice. Plate was recieved with no gravy. Staff refused to add gravy. Took the plate. Left it sitting on the counter 10 more minutes while arguing about wanting more money for gravy. Which was never an issue however the 2 Spanish women working there felt they prefer to argue with their customers than provide service. Lady from kitchen takes plate back in kitchen..... 10 more min I asked multiple times return the money for the plate. They refused. Big sign on wall says if u spend $20 u recieve a free patty. They didn't want to give the patty. When finally they did the patty was undercooked. Pastry not baked. Not warm. Curry goat plate sufficed.

I would highly recommend anyone who appreciates west Indian culture or food should avoid this chop shop culturally appropriated food court style hole...

I just received my order from Top Jerk through UberEats. I ordered the oxtail bowl and a piece of jerk chicken. The first disappointment began with the bowl. I was initially pleased with the portion size, it’s a fair amount of food for what I paid. The rice and peas was a little strong with pimento seed flavour but overall not the worst. Their coleslaw was underwhelming, lightly dressed and needed more flavour so I didn’t eat much of it. Now let’s move on to what should’ve been the star of the meal, the most anticipated part, the oxtail. The oxtail was dry like what. It appeared to me that they put the oxtail in the bowl using a slotted spoon because there was no gravy. In what world do you receive oxtail but no oxtail gravy?? So I was left with dry chewy pieces of oxtail on dry rice. Then the jerk chicken tasted stale, as though it was left out all day in those metal food warmers. The meat had a slight metallic smell and taste. Idk if the food is better when you go in yourself to order and pickup but this is my first impression of this spot and I will not be back to find out if this was...

I stopped here today for lunch and ordered the oxtail and jerk chicken...For real, I was about to go talk to the manager! Something ain't right because it was too good?! How can oxtail be THAT tender and GOOD?? This man's using cheatcodes or something because it can't be that good. I swear it's not even oxtail, it's probably unicorn tail because it was magical. I wept. At one point while I was eating I actually died and went to heaven. After a short conversation with St. Peter at the gates we agreed that not finishing this meal would have been a sin, so he sent me back... well played Top Jerk, well played. You ruined oxtail for every other shop because this is the level of greatness that all other oxtail must be measured against. I'll be back any chance I get. Chicken was dope too, but that oxtail is out their making me want to be a better person and bring this food to people in need so they can be better too. Type of oxtail that needs a prescription and proper dosing. Sheesh! It's been 6 hours and I'm still trying to find some in my teeth to get a...