Subway — Restaurant in Mont-Tremblant

Our recent visit with friends turned into a nightmare due to the horrific behaviour of the restaurant staff. Despite our group being mostly vegetarians, the staff showed no regard for our dietary preferences and treated us with utter disrespect. When we politely asked them to prepare our sandwiches separately to avoid any meat touching the veggies, they were incredibly rude and dismissive, refusing to change their gloves between orders. The attitude didn't improve when my husband and I tried to place our order together – the staff indirectly made a mocking comment directed at my husband, which we tried to brush off. But the disrespect continued throughout our visit.

When we ordered a mozzarella Bella sandwich and requested a veggie patty, the staff's reaction was downright hostile, as if our simple request was an inconvenience to them. Even though pesto was listed as an ingredient on the menu, they didn't include it in our sandwich until we pointed it out, and then they did so frustratingly, as if we were being unreasonable. The staff appeared so frustrating that he eventually wrapped my sandwich as it appeared in the picture. And when my husband asked for a veggie delight with a veggie patty, the staff initially refused and then reluctantly added one patty, making it clear that we wouldn't be getting any more.

The whole experience was incredibly disappointing and left us feeling disrespected and undervalued as customers. The staff is very mean, rude, and extremely racist. We won't be returning to that restaurant anytime soon, and we'll be sure to share our negative experiences with others. It's disheartening to see so many similar comments and still no action taken for such a renowned brand...

I recently had an incredibly frustrating experience at a Subway store, which unfortunately led me to write this one-star review. Despite arriving well before the advertised closing time, the store refused to serve me, leaving me highly disappointed and dissatisfied.

I made sure to visit the store with sufficient time before the posted closing time to ensure a smooth and timely service. However, upon entering the store, I was informed by the staff that they were no longer serving customers and that they were already in the process of closing. This was deeply frustrating as I had followed the stated operating hours and expected to be able to place my order.

It is essential for any business to honor its advertised closing time, especially when customers make an effort to arrive within that timeframe. By denying service before the specified closing time, the Subway store displayed a lack of professionalism and respect for its customers.

This incident left me feeling ignored and inconvenienced. As a result, I had to look for an alternative dining option, wasting both time and effort. The store's failure to serve me within the published operating hours reflects poorly on their commitment to customer satisfaction.

I hope that the management of this Subway store takes this feedback seriously and addresses the issue of not serving customers before the stated closing time. It is crucial for businesses to prioritize customer service and ensure that customers are treated with respect, regardless of the time they choose to visit.

Based on my disappointing experience, I cannot recommend this particular Subway store to others who may be seeking reliable and...

I don’t like to give even 1 star this subway needs to closedown. We went there in big group but experience is so worst I never see this type of customer service. We did check reviews first but we thought they might be some different situations but I think there is one old guy who don’t like to work and leave his frustration to customers. Restaurant staff is so rude I don’t know after that many complains how come restaurant owner is not taking any steps. First of all, They need to learn how to do customer service and how to talk customers. We just ask to heat a cookie because we like that way it doesn’t mean that we claiming it’s old or anything. I don’t think so it’s too much to ask but staff is arguing about that which is not make any sense. Even there food is also garbage , bread is too hard. If you’re thinking you’re the only one subway but better to choose something...