Chateau Kabab West Island — Restaurant in Montreal

For the comment from Hadjder about non Halal meat please madame please use basic common sense when making such false accusations.

In the restaurant business in Quebec madame no restaurant owner is buying meat from Costco Hallal or NON Hallal. We have wholesale suppliers who is supplying the meat for commercial businesses like restaurant, reception hall and Hotel.

Imagine yourself buying 100kg of meat from Costco every other day, to run your restaurant. DO you think Costco will allow this? There is policy in Costco to prevent Reselling of their products if you abuse this your membership is cancelled by Costco.

Since we are purchasing in large volume it is much more expensive to buy meat from Costco versus our commercial supplier almost 30% - 40% more to buy at Costco.

There are laws in Quebec madam regarding food hygiene and how meat must be handeled. IT CANNOT simply be purchasing in Costco and put in the trunk of a car for transportation to restaurant. All MEAT is delivered in commercial truck with climate control Fridge to ensure that there is no spoiling of meat.

The owner displays his HALLAL certification in direct public vue, if he is lying which 100% I know he is not it’s between him and ALLAH on day of judgment. AS MUSLIMS if we are claiming it’s Hallal then 100% we must trust that person.

Please do not make such false acquisition without thinking about the damage and harm you can do with a simple review. It is not for you to judge if the owner is not buying halal meat from costco for his personal Consumption. Also how do u know it’s not halal. Did u walk up To him and ask and take picture? Or You just think what you saw 50 feet away and...

To be honest I never share reviews I went to a lot of bad restaurants and I never gave a good or a bad review cuz.I don't think it's worth it. But today, I think it's the time for me to Share my Honest opinion So me and my wife, we went Today to this very bad restaurant and we were very excited for having a nice dinner together

After ordering our iraqi kebab and my wife ordered Chicken kebab, We waited approximately twenty five minutes up to an half an hour When the food arrived I was very disappointed The rice was tasting bad And the meat Was disgusting + And the bread was moldy. And the banya was Another story,

I'm a honest person so I did not finish my food. And I i decided to talk to the owner, and to explain my bad experience

He started to give excuses and even decided to show me his Kitchen When I went inside, I saw that they Freeze the meat and the chicken on the side. And when the customer order they will heat it up for him

He said that no one complained about the banya And he was so confident and showed me that the banya was cold and told me that if someone ordered, they will heat it up

I'm very, very disappointed. Can't believe what I saw and supposedly they should try to compensate you instead of you leaving Disappoint.

In the end, I paid 65$ dollar Apparently, they charged me fifteen percent tip without my consent And wanted to charge me as well.Another 15% TIP Which I refused of course

Very bad food very bad Customer service will never go back...

Without notifying the clients there was a 15% service charge on the credit card bill. I had already left a $10 bill for my own meal as a tip not knowing that they already sneaked the tip in the bill without our knowledge.

My colleagues noticed it after I told them too and were disgusted with this skimming method.

The rice quality is inferior comparing to the Basmati rice served at quality Kabob places.

We had to specifically ask for water, I guess clients are expected to eat their food with no drinks.

Missing fork we just took from another table as the only person visible there was busy with the phone.

Unfortunately I realized why we were the only clients there for a while and a family entered as we were existing.

Sneaking the service charge into our credit payment was the reason I wrote the other facts, that I would have forgiven and ignored, has it not been for their assumption that customers have no eyes or intelligence.

Out of respect for your self and your money avoid them. Go across the street. 2 Nice Grill places 👌 just across the street with honest good service and quality food.

Sorry guys. You should not have insulted the clients' intelligence. Bad service, bad food, "sneaky service charge" does not get you far in the food industry. Do honest work and serve quality food and put the phone aside and serve clients ans your location...