Absolutely awful restaurant - they work in reverse gear and you can be kept waiting over 1 hour for your food, which can make you miss your pre-booked tour. They don’t offer free coffee refills and are extremely expensive. The young female waitress with black hair and black frammed glasses is exceptionally rude to customers if they do not leave a tip and has a serious deep-seated attitudinal problem. She is also very spiteful and deliberately serves slowly - she really needs to be spoken to by the senior management team and subjected to a performance review because her attitude and conduct is totally unacceptable. Tips or gratuities are not an entitlement and are not a mandatory component of a financial transaction - being rude to customers because they don’t leave a tip is very unprofessional. I do not recommend dining at this...
Read moreSaturday morning breakfast wasn’t as bad. Sunday breakfast was quite disappointing.
Ordered the omelette and eggs benny the first day. Asked for no meat on the benny, it ended up coming with ham. The omelette was average. Asked for white toast, they brought whole wheat and it was such dry dollar store type toast I ended up only taking a bite. I normally hate wasting food.
Sunday was avocado toast for both of us. One had an over easy egg added. It came out as poached instead. The avocado on both weren’t ripe. One was completely unripe to the point where there was no way to insert the fork or knife we had, only an actual kitchen knife would have been able to cut through.
Manager was lovely about the mix ups but in general if you don’t get breakfast complimentary with Hilton, don’t spend your money on...
Read moreWhy say no to an included hotel breakfast? Because the service is godawful and they're inflexible regarding any modifications to their dishes! While the host stand asks you to give them the "pleasure" of seating you, the employees actively avoid eye contact for way too long while you wait to be seated. (Two days in a row!) Once seated but not provided menus, a waiter wanted our order, so we ordered menus. Items available on our first day's visit were not available the next day, despite nothing changing except the calendar page. Inflexible, slow, uninspired (the food AND the service). Decent quality food but the male servers sure could use some "how to interact with guests" training. Free breakfast? You get what...
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