Lime Griffintown — Restaurant in Montreal

My girlfriend and I have been loyal regulars at Lime for a while now. We always had great experiences with Long (the man with glasses) and the friendly woman who usually serves us. However, our latest visit was beyond disappointing today at around 1pm.

We were served by a woman we’d never seen before. When our chicken curry arrived, we found a hair in the dish—completely unacceptable. Instead of apologizing, she denied it was a hair and brought out something completely different to compare, claiming it wasn’t hers or ours. After some back and forth, she finally told us the dish would be free because of the incident.

But when we got to the register, she changed the story and said it would only be half off because they “made us two extra salads.” First of all, we didn’t ask for more salad, nor was that ever discussed as part of the compensation. She just took that decision upon herself. The entire interaction felt dismissive and unprofessional.

As regulars, we’re honestly shocked by the way this was handled. Terrible customer service, lack of accountability, and complete disregard for the customer’s experience. We won’t...

We had a terrible experience at Lime Griffintown today. We were a party of three—two adults and a baby—and the restaurant was completely empty when we arrived. Despite this, the owner was incredibly rude from the moment we walked in. He seemed irritated that we didn’t have a reservation and begrudgingly offered us a table near the door, only to change his mind and seat us near the toilet.

Once we were settled with our baby, the owner rudely tried to take away one of the tables, leaving us cramped at a table meant for two, even though we were three people. His attitude was dismissive and careless throughout, making us feel extremely unwelcome.

We order from this place almost every week through UberEats, and today we thought we’d try dining in. Big mistake. After this experience, we will never be going back or ordering from here again. The owner was rude, seemed miserable, and barely spoke French or English. Luckily, there are plenty of better options in Montreal where customers are treated...

We had a truly disappointing experience at Lime Griffintown. We were three people—two adults and a baby—and arrived without a reservation. The place was completely empty, yet the owner greeted us with an unfriendly attitude. He first offered us a table near the door, only to switch and put us at a small table near the bathroom, which was already uncomfortable.

Once we got settled with the baby, he shockingly came over and tried to take away one of the tables, leaving us with barely enough space at a table meant for two, despite us being three people. His attitude was completely rude and dismissive, making it clear we weren’t welcome.

We’ve been regular customers, ordering through UberEats nearly every week, but after seeing how poorly we were treated in person, we will never be ordering from or returning to this place again. The owner’s behavior was rude, miserable, and unprofessional. Thankfully, Montreal has plenty of better options where customer service...