Ordered via the machine for a family of three and paid with VISA card. The printer was not working and I didn't get a receipt but saw that my order was #419. Employees subsequently lost the order. I showed the charge on my credit card statement and they didn't believe me stating that the charge was 'pending'. Finally, looking through the system again, they retrieve the order. No apologies from any of the employees and they just hand me the food. I get that this is fast food but the level of service was appalling. Even more egregious was the manager's opening stance that I was dishonest and somehow trying to get...
Read moresee tonight that my 4th complains and i didn't receive anything from the macdonald i went at 3:24 askeked for salad from the drive throw with grill chicken they don't have they just have fride chicken i said okay when i was at the window the asked me to pay ot was exactly 3:27 they asked for 3 min for the order i said i'm not gonna pay tile my order is ready they said then its 4 min i said okay at 3:31 i left these company don't respect anything its the same employee i complained about and still there so good luck macdonald for this branch but its a chame i'll go to A&W next time so i'll be sure i'm...
Read moreWe ordered on Skip the Dishes from the Mcdonald's on Champlain but somehow they never got the order. After 40 minutes, we were advised to reorder and changed to the Mcdonald's on Newman in LaSalle. Disaster. It arrived minus the kids meal we ordered and paid for, except for the chocolate milk, which we got. The Western 1/4 pounders were unimpressive. The Junior Chicken was smothered in mayonnaise, very excessive.The double hamburger with cheese had rotten lettuce and the McFlurry ordered with added caramel had none. The Golden Arches were more lead than gold today. Disgusting...
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