PFK — Restaurant in Montreal

This is the worst KFC I've seen, in service and food quality. There's a senior lady (if I can call her a lady) that everything she does is leaning on a counter and browse her phone and tell "funny" to the younger employees. The girl at the cash was alone taking the orders, giving the orders that are ready, taking care of deliveries... I waited 15 min and I was only the 3rd person in line. The girl at the cash was really slow, she would just stop taking your order and go talk to someone in the back or look at her phone. I saw someone put old floppy limy fries back with the newer fries and serve it to new costumers. My chicken was overfried, very dark, and it tasted and looked like it was from the day before (I know my way in cooking, so I know how to easily recognize old reheated chicken). I gave 3 shots to that location but I'm never coming back, the whole place and staff is useless, irresponsible, filthy... KFC needs to either close it or replace the staff,...

Rude customer service. The girls don’t know how to talk gently. It happened twice they were missing the tray/cup holder. Today again......the food I bought it comes with four drinks and they offered me plastic bag to carry hahahahaha. I tell them that I’m driving, so it’s not possible to carry like that. The girl just said she is out of stock. I asked her why she didn’t mention that before? Then I wouldn’t have buy anything from here. I had to argue couple of minutes and then she went to back to check.....guess what, she came with at least 20 trays and just threw one at me.......no sorry nothing. It seems that it was my fault to visit there. Bye bye.....never going back again. KFC, wake up..... day by day you suck. Any other fried chicken chain restaurant comes here......you will be...

The lady at the counter was very unpleasant she did even bother answering a question I had. she just pointed at the menu. in the end somebody from the kitchen answered me. I ordered the boneless box. she charge me for the trio. at this point I didn't want to argue anymore took my box and sat down to eat. Now for this I am not sure if PFK change their chicken tender but I was expecting real chicken batter in their special spice blend recipe. Surprise I got store bought frozen mock chicken. it was dry and tasteless. Definitely not what I was expecting. Contacted PFK head office to complain hoping for at least a coupon or something. they basically told me they can't do anything. How are they still in...