McDonald's — Restaurant in Niagara Falls

If I could give this 0 stars it would be too many.

This review comes after repeated poor quality food and even worse service. It really doesn’t matter what time of day or night, the employees have less than 0% customer service skills. Ignorant and rude upon every visit, typically don’t bother to even have more of an interaction with you outside of shoving a debit machine in your face without so much as a hello or even a total owing before doing so. The food is genuinely always bad as of late and not only is it usually stale buns and cold “meat patties” they don’t even bother to make it look like they care in the slightest on the fact that you have paid money for this garbage they’re serving up as food and honestly it’s embarrassing how downhill this location has gone over the past few years. In addition to that whilst handing you a bag of poor quality food with an attitude that you’ve bothered them by visiting the establishment they’re paid to work at they have the audacity to include a slip of paper asking “how did we do” as if the response would be anything more than the one I’ve just provided.

For example Earlier this week I ordered a meal and paid the extra money for the keychain they have and part of their Shania Twain promotion. Upon arriving home I realized it was not put into the bag. A few days later when I returned for a coffee I asked if they were out and the employee rudely claimed they were not rambled on something about Tuesdays and Thursday’s though I couldn’t fully make out what that was even about and did not even bother to offer to make up for it by giving me the keychain that I paid for she just closed the window in my face. Tonight I returned to find that same employee at the window with her same p155 poor excuse for customer service and ONCE AGAIN handed me my bag without the keychain I now paid for twice, this time I was smart enough to make sure prior to leaving. When I went back she went as far as to check my order on her screen to ensure that I did in fact purchase this stupid keychain before finally giving it to me. Upon arriving home I opened my box and laughed out loud at how pathetic these employees are that they genuinely can’t even be bothered to put a burger together that looks even remotely appetizing. This location is truly a dumpster fire and I’d would sooner jump in and burn myself alive before...

Ambiance and Atmosphere: McDonald's interiors are designed to accommodate various dining preferences. The seating arrangements typically range from cozy booths to high tables suitable for quick meals. The atmosphere is lively yet relaxed, with bright lighting and vibrant colors that reflect the brand’s cheerful demeanor. Music playing in the background adds to the casual dining experience without overpowering conversations.

Service and Staff: Upon entering, customers are greeted by friendly staff members who efficiently manage the ordering process. Despite occasional rushes, the service remains prompt and courteous, ensuring minimal wait times for food preparation. Staff members are generally accommodating, readily addressing any requests or questions with a professional demeanor.

Menu and Food Quality: McDonald's diverse menu inside the restaurant mirrors its drive-thru offerings, featuring signature burgers, chicken sandwiches, salads, and sides. Each item is prepared with consistency in mind, promising familiar flavors that satisfy cravings. The quality of ingredients, while standardized, maintains freshness and taste, making it a reliable choice for a quick meal.

Dining Experience: Whether dining solo, with friends, or family, McDonald's inside dining area provides a comfortable setting. The cleanliness of tables and seating areas is regularly maintained, contributing to a hygienic environment. Self-service beverage stations and condiment counters allow for personal customization of meals, enhancing the overall dining experience.

Value and Affordability: McDonald's pricing inside the restaurant aligns with its reputation for affordability. Value meals and combo options offer substantial savings compared to ordering items individually. The transparent pricing and consistent portion sizes ensure customers receive good value for their money, making it accessible to a wide range of budgets.

Overall Impressions: In conclusion, dining inside McDonald's offers more than just a quick meal; it provides a comfortable and efficient dining experience suitable for various occasions. Whether enjoying a leisurely lunch break or grabbing a bite with friends, McDonald's restaurant setting delivers on its promise of convenience, quality, and affordability. It remains a dependable choice for those seeking a familiar taste of fast-food with a...

I went on bike ride with my son and we lost track of time . We wanted to order the food from McDonalds on this area on the Oakwood drive 7275 L2E 6S5. Niagara Falls .Canadá . We came at the door close to 10 :00 pm on 15 Jun 2021 . The supervisor who worked during that shift was opening the door to some girls who knew she knew and she run to them to give them the food and then when we wanted to order quickly the food She locked the door into our face . My son wanted so badly McDonalds and the girls who got the food from Supervisor laughed to us saying she locked the door into their face. I can even describe her if you would like to contact me on my email . I decided to go through drive through without knowing about the procedures. It was kind of late and we simple wanted quickly get the food and go home , then girl accepted our order and we waited in line with cars on the bikes . My sons wasn’t not feeling comfortable at all but I said why would be a problem when the Supervisor can do whatever she wants do do like giving some her friends and lock the door into our face . I even managed to place the order once I came to pay the girl was about to give me the food and I was just about putting my card. The same Supervisor comes to me and say I can’t give the food to unmotorized vehicle. She showed me the sign which was hidden somewhere inside . I managed to order and I was in a cue to pay and pick the food for someone to act this way without any apologies or having their procedures on visible place Since we were on bikes even if we go back it would be late and I was so upset to even order anymore from McDonalds. She humiliated us and also didn’t treat us right . This is for Humans right complain , treating some people differently . I would like to speak with superior regards this today if I don’t talk to someone Or they don’t contact me soon or later I will make sure this ends to another level .

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