Boston Chinese Restaurant — Restaurant in Ontario

Like many out of town tourists, we came here for the thousand islands cruise. At the end of the day, we sat down in this Chinese restaurant and we were given a big menu and a small pink menu. My husband started the small pink menu and saw family meal for five for $55.95, and we ordered it. The food was the worst Chinese food that I ever had, but did not have great expectation on good Chinese food here anyways. However, we were shocked to see the large bill of more than $90! When we asked the owner, she said the small pink menu was a To Go menu and the prices in the To Go menu was signicantly lower because the portions for to go dishes are significantly smaller. I pointed to the owner that on the pink menu there is absolutely no To Go menu wording anywhere in the front or back. She pointed to the back of the menu which printed some wording Pick up 10% off and free delivery and she said those words made it a To Go menu. She claimed that this small town residents all knew about this. Well most people eating there are tourists and we were not told about this at all. The new waitress obviously did not know about it either and she offered to pay the difference between the $55 and $90. I felt so sorry about the waitress -- it was really the owner using different menus to trick the out of town tourists and she should not be the one paying for the difference. Also town residents, do you know that you are getting much less portion when you order from this small pink "To Go" menu ? I thought I would tell everyone about our experience at this restaurant. We hope it would be...

We are from Toronto visiting Gananoque for the first time. At dinner , we came to Boston Chinese Restaurant, expecting a real, pleasant food and service as we love to eat Chinese foods in Toronto. To our dismay, first, we ask for chopsticks, the chinese lady brought us something never at least wrap in tissue but wrapped in her bare hands. The way they gave us the plates is soooo funny. Couldn't even describe it. But we ignored it. We laughed it off. Way toooooo different than in Toronto. Then foods came. To our surprised, the serving is much lesser knowing the price. Its okay, we let that go. But when we took a bite, we realised the beef brocolli is so cold that it looks like it was reheated. I was si hungry that i took 3-4 bites but couldn't continue as we are all dissatisfied with the food. Not much left on the plate as the serving is not a lot. We then thought of complaining that the food is not cooked fresh. The server we first talked to, went and talked to this lady and the lady argued with us that they cook fresh all the time. For five minutes, we keep arguing amd insisting that the food is garbage, and it really is. That lady never apologized to us but instead argued firmly with us that its fresh. Her voice was so loud. BOSTON CHINESE RESTAURANT is a pure GARBAGE!!! And even the staff!! Don't know good customer service and professionalism!!! We left after paying, but asked her to come to Toronto to know what freshly cooked foods are and what authentic chinese foods we are talking about. *Note: we all (6 of us) left hungry and we paid $52 for...

Got takeout here with my husband for lunch. The prices are a tad high, though with inflation right now they're not far off.

Staff was friendly. Did try to upsell, but not pushy. Very kindly gave us free crispy wontons to snack on while we waited, and free plain white rice with my meal (perfectly cooked and sticky!)

My husband got the C9 special plate and I got the Spicy Garlic Eggplant.

Spicy Eggplant is my favorite Chinese dish ever and they nailed it! Perfectly cooked and the sauce was fabulous!

My husband is very fussy with beef because he hates chewy bits - this beef was perfectly tender and seasoned!

The spring rolls are smaller than normal spring rolls, and really good - could have been a bit crisper but overall great.

Fabulous chicken to batter ratio on the chicken balls. The sauce does come on them so FYI if you don't like that ask for it separately upfront.

The complaint reviews here mostly refer to the "Canadian Chinese Food" dishes. If you go I highly suggest the authentic Chinese food dishes, you'll...