Milano Pizzeria — Restaurant in Ontario

Will I Do not know Where to start after my order last night....I have always gotten an OK pizza from this place. I first clue it was going to be a bad meal was they charged me for extra toppings when I simply asked to have on half of the Veggie Pizza Hot pepper and one half Olives .....I got charged for additional toppings. The girls taking the order had no understanding how the pricing or the product went. She stated has such! When I looked over after the pizza had been made the cook had the Box oped and was doing something with it.....When I got home I found out what. He had pick all the olives on one side do to them not following my request. SO YES USED HIS HANDS TO PICK ALL OVER MY PIZZA AFTER IT WAS COOKED! I have been in the food industry for 25 years and you do not do that Just a NO! NO! Just dirty! Also the Grave for the Fries had been placed on it side in the bag and exploded everywhere! I spoke to the so called manager on duty and he was no help just kept day we will replace pizza and fries ....When I said where I lived I got that is to far next time you come in you will get Free Pizza and Fries ....Couldn't eat the one he gave us to start with ....How is that Free and I had to wait.....Tell you want Mr. Manager you keep your Freaken Pizza and if I want Pizza on a Sunday I will just wait until Greko's opens the next day! You got one start on this order because I needed it to post! I do have Pics but I this I will not waste any more of my...

Where to begin? The dirty floors? The terrible ordering system? The prices? The food?...

Let's start with placing an order. Get a computer. Stop using a little piece of paper. Read the orders back so you can confirm. Once you get an order, make the whole order. Don't leave out 1/3rd of the food that's been ordered and paid for. $40 for lasagna, a pizza and a burger.

The dirt... the floors are disgusting. Someone needs to take 5 minutes and sweep. Even when you're busy. Tables are not wiped down either. Needed to do that ourselves.

Now, the food. Wow... after all the stellar reviews, I expected to be blown away... or at least really pleased. Nope. Not even close. The 10" meat lovers had almost 2" of dough before any toppings could be found. Then, the toppings got heavier the closer to the center you looked. Makes for very unevenly cooked pizza. The taste was nonexistent. Tin can sauce. Cheap toppings. The cheeseburger and fries? The order that was completely missed? That's not a burger. That's some meat charbroiled in black grease. Horrific. The lasagna was the single shining star... but, shining from millions of miles away. The garlic bread was moist, not crispy.

I'm literally stunned at all the good reviews. Is it because there are few choices? It's certainly not the food quality. Even after the screwed up order we didn'tget a thing but a lazy excuse. "The lady is getting old" is what we were told as to why the order was wrong.

Don't...

DONT EAT HERE!! IT'S A RIP OFF AND THE RICE AND BEEF SOUR ( GONE WAY BAD) YOU COULD SMELL IT ! Couldn't even eat the lettuce it was bitter. The chef and owner seem to have given up on this place. Even when you walk in, there is a sign wait to be greeted, but no one comes. The owner sits in the back reading a newspaper and someone else on the computer. You seat yourself, and then they come to see you. It's sad. The restaurant is out of date. The chairs are worn with no padding, you can smell the cellar through the floor, and it's bad!! It's dark and dingy. They have a Christmas disco light outside. They have billboard type signs outside by the door.

The only good thing about this place was the friendly waitress. Who tried to accommodate.

After leaving this place I had to go somewhere else to eat. On account of I'm not eating wrotten food!!!

It's sad, my guess, with so many other places to eat in town, this place stayed in the stone ages. Didn't move forward with the times. The owner and the chef have given up. It's sad based on the pictures and previous reviews. I thought this place would have been very pleasant. Unfortunately, this was...