Bread & Butter Bakery — Restaurant in Ontario

Okay this review is going to serve as a warning to all the innocent out of towners that are visiting Kingston.

APPROACH THIS PLACE WITH CAUTION OR YOU, LIKE ME, WILL BE MAKING MULTIPLE STOPS!

I first stopped my Bread & Butter to pick up some croissants for the family. We're in from Alberta for the week and I thought it would be nice to pick up some breakfast for the family. I ordered a dozen and didn't realize that the croissants were THE SIZE OF A HUMAN ADULT FIST!! And they were amazing! Crispy on the outside, soft and buttery and flakey in the middle. My gods they were good and lasted us at least three days.

Next day, we needed some buns for a party. Went on over, grabbed three bags of dinner rolls and yet again...SLAM DUNK! Also got a couple cherry danishes and was shocked to find cherries with pits! Real cherries! Yet again the pastry was fantastic! So crispy, flakey and layered beautifully!

My last day...the one before I leave for home. I stop by the restaurant with my son and have the traditional breakfast. For a third day, everything was awesome! The toast (the bloody toast!!) stood out as excellent with their homemade jam! Of course I needed a bottle of that jam and a couple cookies (which of course, rocked!)

Everything about this place and it's restaurant, Toast and Jam...is amazingly delicious! And my warning to you out of towners coming into Kingston. Be prepared, strengthen your willpower, or like me, you too shall be making multiple stops!!

10 out of 10, will be...

We worked with Bread & Butter Bakery for our wedding cake this past August and were so impressed with both their service and their baked goods. While the initial cake design wasn’t quite what we had requested, the bakery immediately took ownership of the mistake, sincerely apologized, and worked with us to make it right. The owner went above and beyond by refunding the cost of the cake - even though we weren't expecting her to do that. We were simply grateful for their commitment to fixing the issue and ensuring everything was perfect for our big day!

The final cake, raspberry jam filled layer cake, was absolutely delicious and received so many compliments from our wedding guests (and photographer lol). We also ordered custom mini ginger cookies as favours, which were equally amazing and a huge hit.

Overall, we can’t thank Bread & Butter enough for their dedication to customer service and the quality of their treats. They truly turned what could have been a stressful situation into a wonderful experience, and we’d happily recommend them to anyone planning a special...

UPDATE : credit where it's due.

There has really been a turn around when it comes to customer service at this place. The staff are much more friendly and engaged - so let's bump it up to 4 stars ... Now if they could just fix the disorganization at checkout we will be looking at 5 stars.

There should be a way to leave 3.5 stars because that's what I would be leaving ... First the good ... The prices are a bit on the expensive side but they come as close to "home made " as you can find in Kingston. The variety is wide and caters to a covers range of tastes. That's the good. The bad? Parking is always brutal on the weekends and the staff can be curt. A bit of personality and welcoming would go a LONG way in adding to their score. The location is out of the way however it's right in the middle between the west end and downtown. Final say ... If you don't want to make it yourself and are looking for a quality product buy here just don't expect a ton of smiles when you hand over...