Dairy Queen Grill & Chill — Restaurant in Ontario

Normally get a blizzard and basket of fries and normally very good. Last time we went ever since new workers hired they forgot to give us our blizzard and fries, then when asked about it they had hidden the blizzard in the freezer and gave us a freezer blizzard instead of fresh despite us waiting at the front the entire time for it. Then forgot that we ordered fries and went and made them, then gave us a large fries instead of the basket we ordered along with our freezer blizzard. Terrible service and quality with these new workers. Today July 4, 2025 at approximately 9pm the workers (besides the female worker who was great) were just as bad and we are fed up with the terrible service lately at this exact location 1818 Huron Church Road, Windsor, Ontario. Today we ordered a blizzard which was made very quickly and well by the female worker and a basket of fries that again took a long time. I watched them pour the fries in the basket giggling with another co-worker who I assumed said to not put all the fries in as they only poured half the amount they usually put in the basket. It is normally filled to the line inside the basket but today it wasn't even filled halfway and they had the remainder of the fries in the back for probably themselves. The basket of fries is supposed to be 9oz/0.56pounds/half pound of fries and this was half the amount we have received any other time coming here. This is an unacceptable level of customer service and blatant disrespect to customers who can literally see these workers doing this and think they can just lie after and say it's the right amount. Attached is a picture of the amount of fries given to us and it...

🤩I recently had the pleasure of trying the Strawberry Cheesecake Blizzard from Dairy Queen for the first time, and I have to say, it was absolutely delightful. As a cheesecake lover, I was excited to try this new flavor, and I was not disappointed.

The Blizzard was packed with chunks of real cheesecake and smashed strawberries, creating a deliciously creamy and tangy combination that was both satisfying and refreshing. The cheesecake pieces were a generous size, and they were evenly distributed throughout the Blizzard, so you get a taste of them with every spoonful.

What impressed me the most about this Blizzard was how perfectly the flavors blended together. The sweetness of the strawberries complemented the creaminess of the cheesecake, creating a harmonious balance that was not too overpowering or too mild. It was just right.

In terms of texture, the Blizzard was smooth and creamy, with just the right amount of thickness to make it easy to eat. I appreciated how well-mixed the ingredients were, so I didn't have to worry about any clumps or chunks of ice cream.

Overall, I highly recommend the Strawberry Cheesecake Blizzard from Dairy Queen to anyone who loves cheesecake or is looking for a refreshing and delicious treat. It's the perfect balance of sweet and tangy, with generous portions of real cheesecake that will leave you feeling satisfied and happy. Whether you're a longtime fan of Dairy Queen or a newcomer like me, you won't be disappointed with...

This is not a DQ from the 2010s, it is a DQ from the 2020s, with the entire staff being outsourced. Unsurprisingly, the quality has significantly dropped as a result.

For example, in cleanliness. The staff prepare ice cream and other food without any gloves. I watched one individual walk by a garbage bin filled with garbage, hit his hand on the garbage before proceeding to make an ice cream and give it to a customer, all without washing his hands. I later saw a staff member pick up a cup that had been rolling on the ground before once again preparing food without gloves and without washing their hands.

Now, this filthiness is concerning enough and should give any customer pause.

However, what prompted me to write this review was the subpar quality of the Blizzard.

What I was given was not a Blizzard. First, it lacked the heft of a Blizzard, instead tasting and feeling more like a Chocolate soft serve from Costco, but 3x more expensive. Moreover, to save money they noticeably skipped on toppings. If a customer orders a Chocolate Brownie Extreme Blizzard, they expect to have Brownies and chocolates in it. Instead I was given what was functionally, a Chocolate soft serve. It was so bad, that I ended up having to throw it out 2/3 of the way through. Which is really saying something in Today's economy.

In sum, I thought DQ was safe from the spreading decline of the Canadian fast-food industry, but I was...