Starbucks — Restaurant in Ontario

Update: I tried a Caramel Frappuccino with Oat milk, it was very good. So glad they added oat milk to their nondairy line up. Almond milk in the Fraps have such an awful weird flavor! But the oat milk was like cream. I don't miss the dairy, yay!

The service was okay this time. But the time before was so bad. I spoked to the manager and she was so good and corrected the problem. This is why I came back today.

The frappucinos here have barely any flavor. I don't think they are adding enough syrup or something. Also, when i order them on the app, everytime i come to get my order, theg ask me if i want whip cream on top. Of course i do. That is how they are advertised. Why would they not want to make them as the photo shows? And it is what i ordered. I didn't say no whip cream. Also, the toppings, they dont put thd toppings on as the order shows. Maybe the owner is trying to be cheap. I dont particularly likr Starbucks anyway but the frappucinnos were good before at...

I’m writing to share my frustration with the service I’ve received at the Starbucks in Chatham. I have visited this location multiple times, and each visit has been disappointing.

Most recently, I ordered a mango dragon fruit with extra base. However, the staff required permission from a manager to prepare the drink, which seems unnecessary for a standard order. Additionally, the lid was not properly secured, resulting in the drink spilling and staining my clothes. Unfortunately, this is a recurring issue at this location.

I’ve visited many other Starbucks locations across Ontario—from Windsor to Chatham to Toronto—and have never experienced these issues. It seems that this particular location lacks the training and attention to detail required to provide the quality of service and drinks that Starbucks is known for.

As a result, I will no longer be returning to this location. I hope you will address these issues to improve the experience for...

I literally waited 28 mins for my drink... there sticker printer ran out of stickers and 8 staff were working not 1 person would help the girl at the frap station... another staff member ordered a drink, one of the staff members made it for him, he had already made it himself so he offered his drink to anyone who wanted it, so I said no I just want my drink I've been waiting 20 mins for, the manager then went and gave a gift card for the inconvenience without even saying anything and still waited for my drinks another 8 mins and the poor girl who made them apologized for us waiting when it wasnt even her fault that no one would help her.... looks like all new training staff, no designated positions, all staff just picks and chooses where they want to work, management needs to step up and designate their staff and run a...