Victoria Tavern — Restaurant in Ontario

Yesterday my husband and I decided to finally check this place out. You see, my husband's father had played at this facility with his band before his passing in 1998. The cherished video can be found on YouTube. After hearing such great reviews, we were so excited to go. We got in, got a drink and sat down. We were given menus. The place was not very busy, half the tables were empty. I enthusiastically told the bartender it was our first time being there.

We then watched as the 2 servers repeatedly ignored us and helped the same tables and people 4 times. It was like were totally invisible. We were so hungry and just got our tax return, prepared to blow a bunch of money on food and drinks after a long week at work.

After 28 minutes being totally ignored, we realized they didn't want our money so we paid 16 bucks for our 2 drinks and left without anyone taking our orders. We had to go to the bar to pay, because that's how badly they didn't want our money.

In the end we drove back to Gilligan's, the BEST place in Walkerville, for service and food. We were so disappointed and will never go back, or recommend the Vic to anyone. We just left shaking our heads and thinking how anyone can afford to ignore their customers in this...

I normally have a great experience with the staff at the Victorian Tavern. However, this past weekend, we were treated terribly by the female bartender (wears glasses I believe). We were getting a couple rounds of drinks with the other AMAZING bartenders with no issue at all. When we went up for another round, she took our order and made our drinks for the first time. We paid for the drinks, but as soon as we took a sip, realized she had made the wrong drinks. This could have been an honest mistake, so we politely approached her, apologized for bothering her (although it was her mistake) and asked if it would be possible to switch them out for the right drinks. She was extremely hostile and rude, yelled at us, laughed in our faces, and told us that our only options were that we could drink the wrong drinks or she could pour out the drinks that we paid for without making any new ones. I’ve never been more blatantly disrespected and scammed by anyone in my life. We ended up just leaving because I had absolutely no desire to argue, I just wanted to have a nice time and enjoy the drink that I ordered and paid for. If you go the vic, avoid the female bartender with glasses and who normally wears a hat...

I cannot believe I am about to say this:

The security is more welcoming than the staff.

The bartenders ignored me repeatedly and only served their friends/regulars or sat on their phones.

Legit one of the regulars flagged one of the 3 bartenders down and said "you haven't served her and you have taken everyone else- I was behind her and I was already served"

And the bartender told me to wait while they attended to their friend. And the regular told them again "you seriously have only served her once- I've got ahead of her".

My roomie and I left. I have never felt so invisible and unwelcomed in my life.

Security was nice and actually showed me the bathroom bc bartenders were too busy talking to friends or looking at phones. I never thought I'd say this but security were the...