Cinnaholic — Restaurant in Ottawa

I got a delivery from here a few days ago. The $4.50 hot chocolate was really disappointing. For the price and what is advertised I am disappointed I what was sent. It was watered down and tasted awful. No drizzle or topping of any kind like the photo shows. It ended up going in the garbage. I do enjoy the baked goods here. It's my first time using this location. I was a bit frustrated that somehow I managed to get ever hard corner piece when purchasing multiples on squares. Seemed like awful luck. Not sure if its because we ordered online instead of being in store. Overall we were disappointed with what we got for what we paid. I don't know if I would eat at this location again.

Edit: I did not know it came as is. Thank you fir letting me know. Though I will say the photo makes it a bit deceiving. And no toppings doesn't explain why it tasted like water. It was not very good at all. And we got all the corner pieces...

My first UberEats order from here was pretty good overall. One of the Cinnabons wasn’t as fresh as I hoped — it was firm in spots and the pie crumble was hard to chew, but the flavour itself was still really good. That’s what made it a little disappointing: I could tell it had a lot of potential if it had been fresher. The other Cinnabon I ordered that time was great all around, though.

For my second order, I got the same two Cinnabons, and this time they were absolutely amazing, they completely exceeded my expectations and made up for the previous experience. If you’re looking for a sweet treat, I definitely recommend this place… everything was delicious!

The first Cinnabon I ordered was the “Make Your Own” with cream cheese frosting, pie crumble, strawberries, and strawberry jam. The second was the “Late Night Roll” — it looks like a lot, but all the flavours come...

I have loved Cinnaholic for a long while, and have been ordering since they opened. But recently we received such amazing service I had to write a review.

As a pregnant vegan, who had a craving for a cinnamon roll for breakfast, I sent my husband to pick up some day olds after dropping off our toddler at daycare.

He walked in, as the door was unlocked and the lights on, and asked about day olds, and about some of the fancier rolls. Since they weren't open yet (haha oops, sorry 🫠) all they had was day-olds. My husband apologized for being early, and left with the day olds. The fact they didn't turn him away immediately when he came in before they were open means so much to my pregnant self, and shows how amazing they are with their customers.

10/10, would accidentally walk in while they're closed again 😂, and will continue ordering from them for many...