Dairy Queen Grill & Chill — Restaurant in Ottawa

I don’t even know where to begin. Immediately after walking into this establishment I was at a loss for words.

Walking through the front doors of this place is like stepping into a time machine into 1998. I am fairly certain the computer the orders are taken on are older than me. Which really says a lot since I probably aged a good 2 years during that agonizing wait for my ice cream.

I had not realized that Dairy Queen is an authentic pioneer ice cream location. Because honestly the only explanation as to why it would take this long for an order of ice cream to be made is, if they had milked the cow in the back and churned the cream themselves fresh right there and then.

To be fair during my lengthy wait (for just 2 blizzards), I was provided with some quality entertainment, when a skip the dishes Courier walked in and he and a worker started exchanging attitudes.

The only reason why this location earned more than a 1 star review was because there was a lady ordering beside me with the cutest dog! Not really sure that dogs are supposed to be in restaurants but hey this thing was cute enough so I’ll...

the blizzards here are always mixed wrong and missing something. and they come 100% watery from the moment they’re handed to you, seeing as theyre replying to all bad reviews with the same corny copy pasted line, i dont expect anything to change but this is horrendous. not only that but there were SEVERAL people infront of me in line asking to order food about an hour and a half before closing time on a friday night, and the woman at the front told us all that they arent taking food orders .. YET… there was a clearly working kitchen with tons of hot food being packaged and cooked infromt of our eyes for constant new skip orders. so disrespectful. if you’re understaffed and cant keepup with orders, then close off your skip online ordering for the night and show respect to the people actually driving to your store to order food. absurd. Cheesecake blizzard barely has cheesecake in it, and my PECAN TURTLE blizzard literally had ZERO pecans in it. how do you mess that up when PECANS is literally in the title of the item...

Normally I don't like heading onto here to leave bad reviews, however my experience tonight was a complete one-off and warranted letting someone, anyone know. The forgotten drink in my combo could be narrowed down to the delivery driver, however, the sandwich station workers attempt to rectify the issue by putting 16 oz. of sauce on the burger was not. From the moment I removed the wrapper, this ungodly mess of sauce was all over the place. The entire bottom half of the burger, save the top bun alone was completely overflowing with sauce. Got about 1/3rd of the way through attempting to eat it before both my hands were immersed, the entire serving wrapper was covered and I was feeling nauseous from eating so much da*n sauce. I don't know if it was some attempt at a joke, or some irritable worker, but seriously, have a modicum of pride in what you do or find something better suited to your time than working at a...