Digby's Restaurant fish and chips, wings and burgers halal - Kanata — Restaurant in Ottawa

You ever feel like going to Disney land but then think about the long lineups and get discouraged? Well, let me introduce to you the stream lined service at this place that will make you realize you don't have to spend a small fortune to wait in the magical world of Disney. There's a new idea implemented at this Digbys right here in Kanata. It won't cost you copious amounts of money, it's local. Call at 7:09pm (19:09 for the folks who prefer) get told, "food will be ready for pickup in 15 minutes." So far so good right? Well that's what I thought too. But I was FAR from understanding what 15 minutes mean in the aquatic world. See 15 minutes means, place your order arrive in 30 minutes just to make sure if they were busy things would still be good. At this point and time in the "ride experience" I pay for my meal expecting to get some good food to go home and enjoy. That's when the ride really picked up! See somewhere in that half hour between the person who took the phone call, the scuba dive team, the captain of the ship, the port authority and the cook they couldn't figure out how to get a meal of fish and chips ready. Here i was thinking that it was their specialty considering it's in the companies name. But alas, I was incorrect. At that time after starting to clean a table or two, they were rather busy with four guests left in the building, the hostess went to the kitchen to check in on the meal I had ordered. That's when I get to the curveball of the experience. Can you believe it wasn't even started? How could that be? I must have time traveled! Doc Brown where are you? I leave due to not wanting to listen more to the employees discuss that the meal is not made at all. I had to take a break from the exilerating thrill ride at that time. My sheer excitement couldn't be held any longer. I left and came back in another 30 minutes and viola! My hot meal was ready for me. Only took one hour! My best guess is the fish was super fresh! After all they did have time to go grab it out of the Ottawa river...

Our first visit and I wanted to like it, the reviews were pretty good. First impression was disappointing ... it's a diner - bright lighting and a TV in the corner. More of a lunch place. Not what I was looking for. We had a reservation (unnecessary) but the hostess wanted to seat us right at the front door, on cold wet night, with the inner door propped open. We asked for a booth further inside, but had to wait while they wiped it down. It didn't take long, but it's not as if they were that busy. It was my birthday and I really wanted scallops and a glass of wine. When I went to order, a calamari starter and the scallops, I was told they had no scallops or fried oysters. This was a Saturday night at 7pm. HUGE disappointment, as I'd been looking forward to this dinner all day. And my second choice would have been the oysters. The waitress recommended the shrimp, so I went with that, but I didn't feel like shrimp, or fish and chips. Next disappointment - this restaurant isn't licensed, so forget the wine. I asked if they had hot lemon tea. No, just green tea and orange pekoe. I just ordered an iced tea. At that point, I should have just said, let's go somewhere else, but it was a miserable night and I didn't feel like driving around. Next disappointment... the waitress arrived with our order, having completely forgotten about the calamari. We didn't reminder her, as there was a pile of potatoes on our plates. Next disappointment... my husband's crab cakes were not fresh - just pre-frozen, hard-crusted, thin hockey pucks with hardly any crab in them. Next disappointment... my lemon butter shrimp were overcooked and dry. The garlic potatoes had blobs of some white sauce which was bitter, as if the garlic hadn't been cooked, and some of the potatoes were undercooked. We passed on dessert and went home for our own glass of wine and dessert. I suppose this place might be fine for fish and chips, but it was just awful for what we were looking for, and for...

I recently dined at Digby's Restaurant and was absolutely blown away by the incredible food and exceptional service. The fish and chips were hands down the best I've ever tasted – perfectly crispy on the outside and tender on the inside, with a flavor that left me craving more.

However, what truly made my dining experience memorable was the outstanding service provided by our waiter, Destiny. Destiny went above and beyond to ensure that my dining experience was nothing short of perfect. Her attentiveness, professionalism, and friendly demeanor were truly remarkable.

I must admit that a year and a half ago, during a previous visit with friends, we were not as respectful or appreciative of Destiny's hard work. As young and immature individuals, we were a bit rude, and I regretted it deeply. Today, when I had the opportunity to dine at Digby's again, I sought out Destiny to apologize for our previous behavior and to express my gratitude for her exceptional service.

Destiny's gracious response and genuine warmth only reaffirmed what an extraordinary person and dedicated employee she is. Her dedication to her job and commitment to providing top-notch service are commendable, and she truly deserves recognition for her hard work. I wholeheartedly believe that she should be considered for a raise, as her contributions undoubtedly enhance the dining experience at Digby's.

Furthermore, I have taken the initiative to follow Digby's Restaurant on Instagram, as I am eager to stay updated on their latest offerings and promotions. Keep up the fantastic work, Digby's, and a special shoutout to Destiny for her unwavering commitment...