Pho 51 Vietnamese Restaurant — Restaurant in Port Coquitlam

I've been here a few times and each time the service seems to get worse. The last time my mom and myself ordered noodle bowls, which really how hard is it to get the order wrong? Our orders came, my mom's order was missing one meat component and when we tried calling a waiter over no one came over to help, so we went to the front desk only to be given attitude. A very rude waiter came over with our bill to look at what we were given. Not quite sure what she muttered under her breath only that I could tell she was not interested in fixing the mistake and that we as customers did not matter. SO after a few minutes of looking over our bill, another waitress came over with the forgotten meat component from our order in a small bowl. Now keep in mind it was COLD AS A ROCK and not even somewhat warm. So we brought to their attention yet again... Only to have it brought back in the same bowl except this time with soup in the bowl and with an explanation that it was already cooked. Cooked or not... shouldn't it have been brought out as it would have been served? Rather than stone cold in a just as cold bowl.

Also on the same night, my sister joined us a few minutes later after we had been served. They saw her walk in and she said to the waitress who greeted her that she was with us. No one thought to bring her a menu or ask if she wanted one. When I asked the waitress who was wiping up the table behind me if I could get a menu for my sister. She raised her hand up at in IN MY FACE as to say wait this is not my problem. And with quite a bit of rudeness in her tone of voice said she would get one of the other waitresses to do it. Then proceeded to yell across the room for a waitress who was in the process of serving another customer to bring us a menu.

Will I go back? No... Never... They can offer me a years worth of free meals and I still will not go back. The Pho restaurant by Costco is better by leaps and bounds....

Pho 51 is my go to Vietnamese Restaurant mostly because I live nearby. I have ordered food, both for dine-in and for take-out, numerous amounts of times. That being said, I will be giving a review of my restaurant experience as a whole. Generally, the restaurant gives big portions and when done right, I can say that Pho 51 is my preferred Vietnamese Restaurant in all of the Tri-Cities. Of the many things I’ve tried there, my go to choices are an iced Vietnamese coffee with condensed milk, spring rolls, and either the rare beef and tendon pho or the grilled lemongrass chicken. First of all, you can’t go wrong with Vietnamese coffee. Vietnamese coffee has the perfect balance of strong, sweet, and creamy. In addition, the spring rolls have always been crispy and delicious along with the fish sauce for dipping. The one downside to Pho 51 in my opinion is their consistency. The pho broth is usually hearty, flavorful, beefy, and clear. However, there were multiple times where the pho broth was extremely watery and bland. My guess would be that the kitchen staff probably refilled the broth on a rolling boil with water and then served it to us without letting the broth simmer and the flavor develop for a sufficient duration of time. On the other hand, the seasoning of the lemongrass chicken can sometimes be spot on, but other times, it too can be bland. Overall, Pho 51 is a great restaurant, but I guess when revisiting a restaurant many times, you are bound to see...

Where do I begin. First entered the restaurant with my friend to sit down and eat , when we were told we had to order b4 we sat down and also pay b4 we sat down. I had only $ 5 cash on me so I paid $20 by debit for my meal when it asked me for a tip? Well I tip according to the food and the service how am I to tip when I haven't even sat down yet. I tip between 20% - 50 % depending on service. However I tipped $5 cash as that all the cash I had. Come To find out at the end of the meal when I asked for take out container as I ate only half my chicken vermicelli, that I needed to now pay .30 for a take out container ??? I had no cash as I gave all my cash for the tip in advance lol lol ...so uhmm yah if my friend didn't have .30 cents on her what would have happened would I have not been allowed to take the rest of my food home ?? Or maybe he should have just taken it out of my tip then As no one is going to put .30 on a debit or credit card . Maybe Pho 51 when u tell your customers they have to pre pay especially when we use debit or credit let us know we can't take home our left over meal unless we pay. 30 .... I will never go back there this pre system is retarded and frustrating to say the least. It is a sit down restaurant or use to be . For anyone who loves Vietnamese the place on prairie and coast meridian is delicious way cheaper and u get free take out containers imagine that being able to take home left over food without...