ALBACORE - Fruits de Mer / Poisson / Huitres - Bar a Vin / Cocktails - Terrasse - Resto Francais — Restaurant in Quebec

Im trying to write a fair review here as this restaurant is giving me a mixed feeling.

Not gonna lie, food is great, like other comments said, however there was this server ruined the whole meal which made me feel the need to give this restaurant a bad review:(

1.BAD ATTITUDE As I got into the restaurant, trying to confirm the booking with this waitress, dyed green hair, she seemed to be very impatient in serving me in English. Then I caught her using the word "putain", a curse word in french, in a conversation with her colleague referring me and my fam right after I asked her if theres parking nearby (which she did not answer). To be fair, even she's not referring us, is that okay to ignore a customer and curse in such setting? Later in the dinner, my dad asked for the wifi access from her, somehow we could not connect to the wifi and asked her again she left us a "yes" and left. Wow very helpful, I hope racism is not involved here.

2.CHARGE OF THE SAME DISH 3 TIMES We are tourist in the city and do not read French. We ordered some appetizers and 2 entree dishes. Though at the end we got the bill with the same dish being charged 3 times (see photo). I have part of the blame for not being aware of it at that moment, tho I tried to contact the restaurant the next day, no response at all and I did not see they are willing to help. Well, I see it as a lesson now if it could not be solved.

I hate to think that the restaurant tried to scam us as it has such good reputation in their food, though, everyone PLEASE CHECK YOUR BILL THOROUGHLY.

We thank the chefs for such beautiful meal, we love your food, and our table server but not so much to that specific green-haired, unhelpful and...

I really wanted to love this place. It was one of the restaurants I wanted to try in Quebec City. I must say, even though the food was good, the service was terrible. I have a slight suspicion that our server was racist. I would have given one star if it wasn't for the food.

We reserved a table for five on June 17. The table wasn't ready and we had to wait a few minutes to be seated (I didn't mind because the hostess was very polite about it). When we were seated our server came to ask if we wanted to get anything to drink almost immediately and didn't give us enough time to think about it. He also assumed that we didn't speak English because we were all Asian. Afterwards, the rest of the dinner was basically a joke. Our server would put away things like the wine glasses and forks when we didn't order wine or appies in a very rude manner - almost like a tantrum. Was that really necessary? He could have put that all away later. What if we changed our minds?

Aside from the rude server, the rest of the staff was very nice and accommodating and was the only reason why we even gave a tip at all.

Food-wise, it was what I expected. I ordered The Sea and it was really good. I couldn't enjoy my food because of the service but even with the terrible service I can't even be bias and say the food tasted bad. It's that good. I honestly would want to come back again because they change their menu and everything we ordered was really good but the server was just so unbelievably rude.

If service is something you care about in your dining experience, I would probably rethink going here - just cause you might get inconsistent service. The food is...

We made a reservation to dine here based on it being billed as a seafood restaurant. The hostess seemed annoyed that we were there. The staffs annoyance with our patronage would be the theme of the night. There was actually very little seafood on the menu, so we ordered what we could. The oysters were good, but the oyster farmer and not the shucker deserve the praise for that. The surf and turf meatball was under seasoned and undercooked so that the dominant flavor was raw flour. The mussels were cooked fine, they just lacked any flavor. The tuna tataki was likewise cooked well, but without any flavor. The food was bad enough, but the servers running by to drop our food without a comment or a smile and looking at us with thinly veiled hostility was bewildering and shocking. We were on time for our reservation, spoke French (husband is fluent and I speak enough to have gotten along fine in every French speaking territory in the world) said please and thank you (my husband began chastising me for thanking the server for throwing my plate/drink/what have you at me without comment after the 10th time). We felt no rudeness in any other establishment in Quebec and cannot begin to fathom what we could have done to deserve such treatment. To add insult to injury, there were mosquitos in the dining room so we were being eaten as we were eating. The horrible service and lackluster ambiance aside, what makes this experience so annoying is that there is so much fabulous food and so many outstanding restaurants in this town, and we wasted a meal here. We could have had a great meal but instead we went...