Tim Hortons — Restaurant in Regina

I visited this tim hortons location for lunch. I ordered chipotle chicken wrap (crispy) and craveables (crispy) chicken. First I ate the wrap and almost eating half way, I found the chicken was raw. I tried to take a bite and I could not, I thought its okay and I did nog complain about it. But since it was not edible I just threw the chicken piece out and ate the lettuce and wrap leaf just to finish it. But then when I started eating the craveable sandwich after two bites I realized was just plain raw. Could not eat or even look at it. I showed it to the employee and she told me its not raw and kept arguing that it was not raw and that I ate half of it. Like how would I know before eating if its cooked or no. I got to know just when I reached in the middle part of the sandwich. She would not make a new one or give my money back. I explained how sick I felt just knowing it is raw and just wanted to puke. She finally agreed to replace that sandwich only. Serving raw chicken is absolutely disgusting and raises health concerns. I did not get the server's name but I am so terrified with this experience that I will never be eating from here. Worst customer...

This location is so bad. I had bad experience 5 times. I ordered steep tea DD and lady gave me Dd coffee and then I told her that this is not steep tea she wrote ST-DD on same cup but still didn’t gave me actual tea I ordered.Also, I ordered croissant toasted with butter and lady toasted croissant from outside instead of toasting from inside and put butter inside. I never face this problem on any other location in my 7 years of experience. I don’t know why they do this again and again. I’m sure its not only me but other people are also facing same issues in morning only. All my homies are facing same problem. I went to location in the evening to get refund or gift card but the lady refused saying that manager said she should come at same time as I bought stuff while going to work in morning and can’t go back same time to talk to manager. I can understand that they have a time limit but it does take mean that you should waste customer money. I hope this should be...

Hello, I wasn’t happy with the service i got at this location. Firstly, it says on the internet that its a 24hr location. We are traveling at night around 12 for like 200 kms, picking up guests from airport going back to our town. This location is our most visited spot for every time we travel to regina. The lady working at night says they are closed and only opened for drive-thru. There was no notice at the front door or anything mentioning that they closes at 10pm for take out & using washrooms. When requested from the drive-thru that we just want to use washrooms and than we will just order some food & drinks from drive-thru. The lady rather asked us to go to Mcdonalds if we want to use the washrooms and that was pretty rude. Me & my guest had very bad experience here. I think we were loyal to this location but this location didn’t even recognize us. We always use to order a 25-30$ food & drinks everytime we come down here. We never coming back at this...