Was truly disappointed in the service here. It was busy and I expected a wait. When asked how long it would take for the order, I was told 10 minutes; acceptable for the supper hour. 29 minutes later the order was ready. No apology for the wait until I expressed that a half hour was entirely unreasonable. Dishonesty up front means I'll never go to Edo again. Don't lie to me just so I'll place an order. Had I been tod it was a half an hour I'd have gone elsewhere and returned to Edo another time. Having said all of this the food was good as usual, which is sad because I'll...
Read moreI ordered a veggie noodle bento box at the suggestion of the cashier when I told her I’m a vegetarian. Half way through I found a piece of meat in the noodles. If dietary needs can’t be respected, customers should be informed so they can take their business elsewhere. 0/10, if you’re a vegetarian do not eat here.
When I was contacted by the manager, he offered me a free bento box in the future. He did not seem to grasp that finding meat in a specifically meat free meal was bad at all and his apology was insincere. I would not go back if...
Read moreIt was terrible the Udon noodle soup was made with water so no flavour. The sushi had no sushi vinegar in it and was tasteless. I could not believe the prices for flavourless food - the lack of flavour was due to not using the right seasoning and being cheap. We spent over $60 and it was a terrible experience, no second chances Japanese food is usually prepared with precision and reverence and honour this is a disgrace. The coke - ginger ale was watered down to almost...
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