Was truly disappointed in the service here. It was busy and I expected a wait. When asked how long it would take for the order, I was told 10 minutes; acceptable for the supper hour. 29 minutes later the order was ready. No apology for the wait until I expressed that a half hour was entirely unreasonable. Dishonesty up front means I'll never go to Edo again. Don't lie to me just so I'll place an order. Had I been tod it was a half an hour I'd have gone elsewhere and returned to Edo another time. Having said all of this the food was good as usual, which is sad because I'll...
Ā Ā Ā Read moreI ordered a veggie noodle bento box at the suggestion of the cashier when I told her Iām a vegetarian. Half way through I found a piece of meat in the noodles. If dietary needs canāt be respected, customers should be informed so they can take their business elsewhere. 0/10, if youāre a vegetarian do not eat here.
When I was contacted by the manager, he offered me a free bento box in the future. He did not seem to grasp that finding meat in a specifically meat free meal was bad at all and his apology was insincere. I would not go back if...
Ā Ā Ā Read moreIt was terrible the Udon noodle soup was made with water so no flavour. The sushi had no sushi vinegar in it and was tasteless. I could not believe the prices for flavourless food - the lack of flavour was due to not using the right seasoning and being cheap. We spent over $60 and it was a terrible experience, no second chances Japanese food is usually prepared with precision and reverence and honour this is a disgrace. The coke - ginger ale was watered down to almost...
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