OPA! Of Greece Grasslands at Harbour Landing — Restaurant in Regina

I placed a large order for my staff of 12 people. Our order was over $220.00! I chose delivery and my order never did show up, although on the delivery tracking it was marked as delivered. When I reached out to the restaurant itself I was hung up on twice by the employee working. I then drove there myself in hopes that maybe the delivery driver took my order back there incase he couldn’t find my office location or something, and that was not the case. My order was no where to be found and they would not do anything about it. I asked for the manager phone number so I could look into a refund or remake of my food, upon speaking to her she said she apparently had already told her head office about this and they were going to get back to me asap on a refund. That was yesterday and I have still to hear from someone! The manager and the employees told me that because their “tracking” of my order said delivered it was out of their control. I waited almost an hour for my delivery before I started calling and trying to find out if my food was on the way. I even had one of my staff wait outside to keep an eye on the parking lot if it appeared as a driver was lost. Our office is VERY easy to find, and I will also mention it is in the same area as the OPA. Terrible experience today, and hoping that someone will reach out to finally return my $220 I spent...

I was impressed how employees remember you and your order perfectly, even in busy hours. Today, in the morning around 11am I visit there with my girl. There was only one staff working that's why we have to wait for few minutes in the line. When we reach at the counter, she greeted us with hi there. Immediately after asking how are you ma'am? She tapped our order, before I would say. She clearly remember that my daughter wants her chicken on the side and just tomato, onions, and taziki in the wrap. My daughter was like how she knows? Then the girl smiles and handed us our fountain cups. I was watching her how she was making 4-5 orders at one time. Mainly, the thing that catches my eye, there was a customer in front of us, an old lady. Instead of calling her on the counter she come out to give her order and respectfully ask enjoy your meal ma'am. The store was clean, very good fragrance of fresheners in the bathroom. The food was really yummy and warm. I'm writing this review just to let her know that she really did a great job. Thank you for making our...

They were very busy today as expected it was lunch time but they didn't get my order started and I had to get back to work. I asked for a refund so the cook was a bit surprised I wanted my money back. She eventually gives me $15.25 the cost of the calamari and salad. She didn't include the extra sauce and taxes. I told her I wanted my money I paid. She grabs the tip or donation box and gives me another 35 cents and I told her I wasn't tipping her for nothing. So she grabs a twoonie and throws it at me in front of other customers and doesn't apologize at all. I called into regional manager who was empathetic about this terrible service. I am thankful for the quick response and apology. The Grasslands area already has a bad reputation because of its residents but now it's the employees at the businesses located there that make it a...