Oyaji Sushi (à la carte) — Restaurant in Richmond Hill

*This is really upsetting cuz t1st Anniversary Event 50%off Day. November 5th. I've taken into consideration that they were really busy and had a huge line up. I've worked in restaurants and even taking into consideration of their backup orders. But they didn't handle our end result well at all; which is big deal in customer service.

Being said, that was the worst experience I've Ever. had.

My friend didn't get any of her 4 orders, zero.

We didn't get our water or tea until 30-40mins after asking 3 different servers.

Other people who lined up got seated 45min-1hour after us got all their orders, ate, paid and left. While we stayed hours later still waiting for our food.

No one would come to our table no matter how many times we would hit the call button, we were completely forgotten and neglected.

We waited 3 hours... Got Less than half our orders and be told it would take another 30mins to get the food.

They gave our big Sushi Boat that takes the longest to make.. And gave it to someone else. They didn't come to tell us and decided not to tell us at all until we asked, and that was after we already waited 2.5hours and they said they could make it but would take another 30mins.

The owner didn't even come to apologize to us, only our waiter for the whole ordeal.

The whole place was full, even with a long line up when we were seated and when we left we were the only ones with 2 others at the restaurant.

*This is really upsetting cuz we came for the first time one other time before this and we had an Amazing experience here and then we get...

I've eaten here so many times, it's surprising to me that I haven't reviewed it yet! This spot has been a go-to spot for my family and I over years and they've been very consistent throughout.

Depending on the day, this place can get quite busy. So if you're ever hoping to visit with a large group, I recommend calling ahead to reserve a table. This place has been renovated throughout the years to update their look and to ensure a comfortable dining experience. Each visit, the restaurant always looks clean.

The servers at this place are always sweet older Asian ladies. They're very kind and polite. They're also very thoughtful, for example, with our meal today, it would've only come with a couple complimentary soups and salads but they gave us a couple on-the-house so there was a pair for each person. For ease of service, there are call bells at each table which are much easier to get attention versus trying to flag down a server.

The quality and freshness of their sushi is always on par, which is so crucial when it comes to raw food items. I also appreciate their ratios of fish to rice. Whenever we order tempura, they always come out light and crisp, with no excess oil. For hot items like their dolsot, it always comes out HOT.

Parking is always easy at this joint as they have a free lot just outside the restaurant, despite being on busy...

Hidden Gem: Authentic Sushi Delight"

Tucked away on a quiet street, this small mom and pop sushi joint is a true hidden gem. My friend and I popped in for lunch on a weekday, and from the moment we walked in, we knew we were in for a treat.

The menu offered a variety of options, and we decided to mix and match with some a la carte selections. Let me tell you, each and every dish was a delight for the taste buds. The sushi rolls were expertly crafted, bursting with freshness and flavor. Every bite was a testament to the skill and dedication of the chefs.

But it wasn't just the sushi that impressed us. The sashimi was melt-in-your-mouth perfection, showcasing the quality of the seafood. Each slice was so fresh, it practically tasted like it had just been plucked from the ocean.

And let's talk about the service. Despite being a small establishment, the staff went above and beyond to ensure we had a memorable dining experience. From their warm welcome to their attentive care throughout the meal, we felt truly valued as customers.

In a world of flashy, overpriced sushi chains, this mom and pop joint is a breath of fresh air. If you're craving authentic, delicious sushi served with a side of genuine hospitality, look no further. This place is a must-visit for any sushi lover looking to indulge in a truly satisfying...