Lucky Joy Restaurant(Best Price on Website!) — Restaurant in Richmond

Rating: ★★☆☆☆

I recently ordered the platter of cashew shrimp at this restaurant, and unfortunately, I was very disappointed. For $105, I expected a much better experience. The dish was mostly celery—at least 90% of it was just celery and frozen veggies! There were a few shrimp scattered throughout, but they were few and far between. Initially, they charged $90 for a platter but then they called back half an hour later and wanted to charge $105 for the platter of shrimps because the market price of shrimp is much higher now. I felt like I have paid $105 for a platter of celery, when I did not even expect any celery based on the name “prawns with cashew nuts, 腰果蝦球”. This is disappointing. I feel like they cheated us on the quality on purpose because we are not regular customers, and are of a younger crowd. I’ve had better quality and value at other places for a fraction of the price（ie. Parker place food court). It’s frustrating to pay so much for a dish that feels like it’s mostly filler. I won’t be coming back. Feel free to refer to the picture yourself to see if...

We came in at around 5 pm on a Monday to order takeout. After taking a look at the menu I tried to order duck but was told they didn't have any. While I was looking at another item to order, my husband ordered a beef dish... but the person at the counter didn't even respond and ignored him. (?) Then, I asked for a bbq pork dish, they also said that was only for certain hours. I asked for any bbq and again they said I couldn't. The server was apologetic, but also inattentive, and didn't try to offer any alternatives for the three things I tried to order. In the end we just gave up and left which she didn't even seem to acknlowledge.

Well, after looking at the reviews we saw that they also had failed a health inspection from Vancouver Coastal Health last month, with 4 critical infractions relating to possible contamination and lack of sanitation.... So while we could have missed out on some good food, that is something...

Service is great. However food is kinda disappointed..... both of us order noodle soup combo. My chicken rice noodle soup is terrible, a piece of old, rough and chewy chicken wing, comes with few piece of un-cooked/dehydrated dates and angelica sinensis, a patch of rice noodle sitting at the bottom just like a slab of concrete. My friend has fish rice noodle soup which is a bit better, fish is ok while the rice noodle is the same as mine, a big patch of rice noodle sitting at the bottom, and you are not even able to eat at all. And the hot lemon water comes with the combo was far below standard, couple sliced of lemon skin（white part only） for which I will throw to recycle.

Tofu with vegetable dish is good, and that is the only dish we enjoy. I would not recommend this restaurant if you would like to have a bowl of...