Yummyslice Pizza — Restaurant in Richmond

Was picking up a food delivery on New years eve, and the person working at this store refused to give it up. It was an uber delivery, and uber does not require items go in insulated bags, regardless of store policy. Uber times the pickup and matches up the closest driver (food or passenger) right as the food is being packaged up, so it gets picked up right away and delivered to the customer in under 10 minutes from when it leaves the oven. This is faster than their own delivery drivers, which was out on a delivery.

By refusing to give the order to the courier, the courier can reject the order, still get transit pay to the restaurant, and move on to the next food delivery with a cooperative restaurant, then the customers food just sits around until uber can successfully pull another driver from somewhere else in the city, causing the customers food to cool down before its picked up.

If the restaurant does not want to follow policy with their delivery company, then they should not be offering pizzas on uber, because if uber redirects a passenger uber to pick up food, it's because they are closest. And the passenger uber drivers don't have pizza bags.

Also it was new years eve. Food couriers were slammed for food delivery around the whole city!. They should be happy their pizzas were still...

I ordered 6 medium pizzas for my kids bday party. The medium pizzas here are SUPER SMALL I’m not sure if this location does its own thing or follows the franchise protocol for sizes but last year I ordered the same thing from a different locations and they were all larger than the ones I received. They were also overcooked. The flavouring was good and orders were correct but the size was extremely disappointing for a medium and it should be advertised as a medium it’s definitely on the small size. I’m sure I’m going to get a response explaining the exact measurements and that’s fine but when you order...

I had the pleasure of being served by Parry at Yummy Slice, and I must say, his customer service is outstanding! Not only was he incredibly friendly, but he also went above and beyond to help me choose the perfect pasta based on my preferences. His attention to detail and genuine care for ensuring I had a great dining experience really stood out. Parry made sure I felt comfortable with my decision and gave me some excellent recommendations. It’s clear he truly enjoys what he does and takes pride in offering top-notch service. A big thanks to Parry for making my visit so memorable — he’s truly a gem at...