I went through Drive thru last night. Did not get 10 pack nuggets with my order these were the large fries I ordered. Called store annoyed, as I stopped going to this store due to the errors and lack of customer service and I received the same i am annoying response. I receieved a call this morning from the store, thatI had requested a call..because I called corp. This is not over missing nuggets and half fries, It is the attitude and how the Manager acts like I am trying to get something for nothing...the last 3 times I was missing something from my order or the order wrong.
I asked for a refund, and told that he was instructed to tell me no refund without receipt or food. I wasn't given my receipt as i looked last night, but u can tell you the time and what was ordered. No???? I cannot get a refund for nuggets I paid for and the fries were a joke????
Told 3-4 Managers working last night, unable to determine who i spoke too, because I didn't hear his name. But told me they say their name when they answer the phone. Nice. Very defensive and unprofessional in my opinion.
I would like a refund of the product I PAID FOR AND DID NOT RECEIVE. I am the last to complain, but when I pay for a product and spoken too like this over missing...
Read moreI made a curbside order that took a little time which is completely understandable. The employee that delivered it to me was very kind. My concern is that Sussex MacDonalds & Quispamsis are following the add which states iced coffee is $1. You're store charged me $1.50 for both plus tax on top of that. It should have been $2.30. Is this a scam? It doesn't say it's not available at certain stores. It popped up as I was placing my order. I didn't bother going in because I sadly watched 2 of your employees at the Main Street location) get screamed at by the man in the car beside me. They didn't deserve it and I didn't want to cause them more stress over a situation beyond their control. This feels very wrong. Please advise. Please remind your staff to not take ignorant customers comments personal. My heart hurt watching their faces as he screamed. When my iced coffee order came I asked the employee to please let the 2 employees know they did nothing wrong. Wish the world...
Read moreRode my bike to McDonalds looking for a late night snack. When I arrived. I noticed that the dining room was closed, so I decided to drive through the drive-thru. Upon arriving at the 2nd window I found out that I was not allowed to drive my bike in the drive-thru. I was reluctantly served and told not to drive back on my bike. I looked into the reasoning on the McDonald's website. It is that the drive-thru is not designed for all drivers, but for cars (much like the roads I rode on to get to McDonalds), and the difficulty of driving a bike while holding food from the drive-thru (I ordered one burger). This is a ridiculous prejudice against people like myself who like to drive their bikes and those who drive their bikes because they cannot afford a car (low income neighborhood ride beside this location)! Frustratingly, other bikes such as mopeds and motorcycles are allowed! What a...
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