Manchu Wok — Restaurant in Sault Ste. Marie

Food- -Orange chicken 6/10 - wasn’t bad but I have had better. -Black pepper chicken 5/10 - we received beef instead of chicken. There was more vegetables and the beef was a terrible cut very fatty. -Mixed vegetables 4/10 - soggy bland mixed vegetables consisting of broccoli, carrots, a ton of bean sprouts and zucchini. -Chicken balls 5/10 - not a traditional chicken ball. Hard crispy outer layer filled with chicken. Bland in flavour. -Egg rolls 3/10 - small compared to other restaurants. Crispy shell leading to a wet mush interior. Not a traditional egg roll. -Fried salt & pepper fish 5/10 - a decent amount of fish very oily and not a crispy breading. Tasted good though. Sweet & sour pork 4/10 - we received sweet and sour chicken. It was alright. Lo mein noodles 6/10 - lots of filler vegetables used but tasted ok. Fried rice 5/10 - rice was very sweet. Steamed rice 8/10 - was the best thing about this experience which should say something. The dipping sauces weren’t labelled and the container is very shallow so it’s hard to dip anything.

Service 8/10- was good everyone was smiling. They even gave us an extra egg roll for having to wait for our order as they were waiting on the last dish to be cooked.

Atmosphere 6/10 - it looks very clean inside. Very cramped as soon as you walk though the door. It wasn’t crazy busy but was dinner time so when you walk through the door you end up in the middle of the line. There should be an area to pickup your food and not crowd with everyone else. There is a drive though window going to the sidewalk that goes around the building. Not sure if that is supposed to be used for mobile orders? There is no signage to tell you otherwise.

The biggest issue overall is the fact that there was a metal wire found in the mixed vegetables. My wife took a fork full of veggies and was stabbed in the roof of her mouth by the wire in the photo. It was nice that on the website you are given 25% off your first order but I will not be a returning customer that...

New location but poor organization of staff. The food we received was cold except for the one and only dish they made to order. The staff member boxed food from the hot food counter (not made to order) and I watched as it sat for the almost 15 minutes I waited. The waiting wasn’t the issue as I wasn’t sure how long the order would take since it was my first order so I arrived early. The counters were a complete mess and a manager/owner was telling the staff that they needed to clean things up as she felt it didn’t look professional. She was right, it didn’t look professional. Even though the food was cold (as predicted) it was flavorful. However, if I wanted to order food served from a hot food bin like at the food court at the mall, I would have gone to the mall. If they don’t make food to order why order in advance? Why take to go orders if they don’t make it fresh? The motto says Fresh Fired. It isn’t fresh fired if they just fill orders from bins that could be sitting there for who knows how long. Also, I saw an order sitting on the counter that was $93 that was sitting there when I arrived and was still there when I left. Not so fresh…especially at the prices they charge. Maybe they will get it together eventually but they are less than...

From the moment i visited the website, and downloaded the App for Manchu Wok, i was amazed so I called to place an order and was greeted with a warm smile and quick, attentive service. The staff and owner is very friendly, patient, and always ready to help you choose from the wide variety of fresh, flavorful Asian-inspired dishes. Whether you’re grabbing a quick lunch or enjoying a casual dinner, the team ensures your order is correct, hot, and served with care.

The line moves quickly, even during busy hours, and the food is consistently delicious—crispy spring rolls, tender beef and broccoli, perfectly spiced General Tso’s chicken, and more. The service team keeps the dining area clean and inviting, creating a welcoming space for customers to enjoy their meals.

It’s this combination of fast, friendly service and consistently high-quality food that makes Manchu Wok a top choice for anyone craving satisfying Chinese...