Subway — Restaurant in Squamish

I am writing to formally express my disappointment regarding the service I received at your Subway store on 17 October 2025 at approximately 8:00 PM. Upon entering the store, I was not greeted by the staff member on duty, and instead was met with an unfriendly demeanor and what appeared to be a disapproving facial expression. Throughout the interaction, I remained polite and respectful, yet the service I received was unprofessional and discourteous. When I politely requested that my sandwich be toasted a second time, the staff member initially refused, stating it would make the sandwich hard. After I confirmed that I was fine with that, she reluctantly agreed, but did so with a visible expression of annoyance and responded, “Your wish,” in a dismissive tone. This has been my go-to location for quite some time, but after this experience, I am seriously reconsidering returning. It is disheartening to receive such treatment, especially as a loyal customer. I believe that customer service is a crucial aspect of any food establishment, and unfortunately, it was severely lacking during my visit. I hope that the ownership and management team will take this feedback seriously and address the issue appropriately with the staff involved. Failing to do so may result in further loss of customer trust and business. Thank you for your time and attention to this matter. I look forward to seeing improvements in service should I choose to return...

Subway was terrible. None of the staff can understand English and never heard of the other sub place that is better by far. Mr. Sub. I've had that encounter before. Staff at a subway that couldn't understand English. One of them actually looked at me funny, when I mentioned "Mr. Sub" kinda like a deer caught in your headlights at night on the highway. If they dont understand the language how in hell can they give any kind of customer service? It frustrates the hell out of me. They work in the food service industry and cant...

The staff member was incredibly rude and lacked basic customer service skills. A Punjabi girl handed me my order but still questioned if it was mine, which made no sense. When I asked for a bag, she refused unless I paid for it—yet she had no problem giving me the order itself. On top of that, the food was a mess, with the toppings completely out of order and not in the right proportions. I will never return to this location and wouldn’t recommend it to anyone. Even if there were no other options, I still...