Purdys Chocolatier — Restaurant in St. Albert

Went into the store to buys three teachers gifts, a boxed set ($15) and two large boxes of hedgehogs ($30 each). There was another customer in the store who was undecided about buying the box set that was on the shelf. The associate in the store took the boxed set down and said she would hold onto it for the other customer until she decided if she would take it. I asked if she could make me another box set up and she said NO as they didn't have any more boxes. I then asked if she could assemble all the contents of the box (minus the box, obviously,) so that I could purchase it and wrap it myself. She said of course she could do that but that she was going to charge me the individual prices of the boxed set contents ($27) rather than the $15 sale price. I was completely incredulous and asked, "So, you are going to sell me a $15 boxed set, without the box, for $27?!?! " to which she replied "That's correct." Spend your money somewhere else, maybe somewhere that has some common sense and customer service. Needless to say, I left the store empty handed and won't...

I am a regular customer at the St. Albert Purdys. I do a lot of baking and always use the 70% nines for this purpose. I was excited when Purdys finally came to St. Albert so I wouldn't have to pick up my baking supplies in Edmonton. However, the St. Albert location is frequently sold out of 70% nines and they never have additional stock in the back. Today, I still buy my 70% nines in Edmonton as they always have much better stock there. If the 70% nine baking bars are so popular, it would be helpful for this location to order more and keep better stock. I have spoken to staff there about this, however this item continues to be in poor stock. I really do love the chocolate here and it is well worth the money for baking. Please keep more...

The ice wine truffles are a favorite of my Husband's and they are always low on stock, so we always check in. We have tried some other ones as well including the almond Truffle, caramel, orange Truffle, white chocolate and few others. We also love their original stick ice cream . It's a white chocolate bar dipped in white and chocolate sauce ( your choice of number of dips for each) and covered in your choice of either nuts or sprinkles and we love the crunchiness offered by the nuts on the ice cream bar. Will try to snap a...