Ordered a Philly steak and cheese last night I have a video with proof but what I got was a cheese pizza with 20 pieces of what look like beef jerky thrown on top I've already complain to them before but my pizza and they replaced it I don't want to be that guy but come on you guys have a menu it shouldn't be that hard to make what's on your menu I know what comes on a Philly steak and cheese Philadelphia cream cheese steak onions and cheese and what I got was a cheese pizza with some steak thrown on the top like somebody ordered a cheese pizza and they didn't want to want it so that's what you gave it I'm really disappointed Domino's is one of the best places in town to get pizza and I've had to really piss poor experiences in the last month alone like really step it up please you know I'm so close to complaining to head office I know that they are all privately owned but you have to set the standard you are the Dominos name and they will come down on anybody who's making their name look like poop so this is a piss-poor review I will give you two stars because most the time you make pretty good pizza but in a month I've had to really...
Read moreCustomer service is not good at all. I was looking out for negative rating, but there is no option. We are placing order at this store since last 5 weeks, and our order is consistent. Today we ordered 3 large handmade pizza, but received the regular one and when called the store about to replace our order as we asked for something else and received the something else, the girl over the phone was like I made them, so it is the correct order and not ready to listen. We were ordering pizzas from the same store since last 6 weeks and we were eating pizzas from dominos more than 5 years. so we not how it looks or tastes like. But the girl in the store is not ready to listen as well as ready to provide the solution, infact she was very rude and argumentive also hanged up the phone without listening to us. Is this kind of service offered by Dominos, they need to train the staff in all the ways starting from customer service and making the order as well. Not acceptable at all. #Dominos...
Read moreI really want to give them negative rating as we were ordering pizza from thompson dominos since last 6 weeks and the way received the pizzas this time are not upto the mark. We made a complaint to the store, but the person who was answering the call she was toooo rude and argumentive as we ordered for 3 hand toasted pizzas but we received the regular based pizzas. We know the difference between the regular and hand toasted pizzas and was explaining the same thing to the dominos person, but she was not ready to listen and hanged our phone. When we called her second time, she said go to dominos.ca and put the complaint there as i will not do any thing. We are not expecting this kind of service from DOMINOS. We asked either replace or refund our service order and she was like i will not and do whatever you want. This is not the way to treat the regular customers and now NO...
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