B-line Donuts and Breakfast — Restaurant in Toronto

Review for New Indian Bites which is the actual name unlike outside the building as advertised.

I usually don't write bad reviews as I prefer to acknowledge and write about good experiences.

I cannot write about their other food but their breakfast is abyssmal, a safety concern even. We just had breakfast here around 0900h of Dec. 28, 2023

We ordered a $4.5 croissant turkey sandwich: Came with a half slice of cold cut turkey (those things are $5 a pack at the grocers). Gave the bruised hard core of a lettuce.

We ordered $8.99 breakfast combo: Bacons were burnt. BURNT. They looked like they were airfried. Eggs were bland. Potatoes were ok.

We ordered $16.99 loaded breakfast combo: Bacons, eggs, and potatoes were as above. Bacons consistenly burnt too.

Pancakes couldn't make up their minds if they were gonna be cooked or uncooked so they did both. Burnt on the outside, raw in the inside. Half a waffle which was made with the same bland batter as the pancake. Also raw in the inside.

The condiments: Ketchup that has been sitting in room temp for who knows how long, were SOUR. All three separate bottles of ketchup were past their prime.

The pancake syrup expired in 2021. They gave us a bottle of syrup expecting us to flip it over and wait a good minute to get the last few drops of expired syrup.

Maybe they excel at other cuisines/dishes but they certainly can't and shouldn't serve/charge for that kind of breakfast. Please don't serve that quality of food again. Please don't put your customers'...

Very nice people serving us but unfortunately it is a bit run down. My boyfriend and I dined in here and noticed that the place has not been up kept very well. The tables were dirty, the container they served us water in seemed like it had never been washed as the outside was super sticky and the water I poured into my cup had things floating in it, I was served cutlery that had old food stuck on it, there were large flies everywhere - even the blinds on the windows were dirty and had food bits on them. We ordered a breakfast plate with eggs, toast, sausage and home fries. It was a decent amount of food for the price we paid but it was very bland in flavour. I do not enjoy writing low reviews and I try to be as positive as possible but I’m genuinely unsure of how they’re still running a restaurant like this.

Updating my review based on the establishment’s response. Generally my reviews are high and of places I thoroughly enjoy, I try to give the benefit of the doubt. Their response sounds very bitter and accusatory. I’m severely disappointed in their service, even though like I stated previously, the people working there (who I assume are the owners) were very very nice. Being nice doesn’t make up for the fact that your restaurant is very dirty and the food is subpar. Hopefully you can work on the cleanliness of your establishment and your response...

Well my family and I wont be returning here anymore. We loved coming because of the donuts and was craving it one day. After new management, this place isnt the same anymore. My family and I came and ordered half a dozen donuts, coffees and hot chocolate. We decided to enjoy our donuts there while we had our hot coffee. We all tried the donut and they were rock hard. I asked my aunt if her donut is fresh and she said no that its very stale and it had a funny taste like a season by accident probably touched it. I then asked the waitress if we can just get out money back because noone wanted their donuts and it was all stale. She goes to the back and I guess tells the owner and he comes out and says he can only give me $3 back as a refund because we bit into the donuts, I showed him the box and told him all the donuts are hard and not fresh. I even told him to try his own donut. How else would we have known the donut was fresh or not without trying it? He said no that the donuts are fresh and that they bake their donuts in the morning and then tells me they made it the night before. He wasnt friendly and didnt apologize. This place used to be good but this donut shop has to be changed. They shouldve just kept it the same and not try to add so many different items...