This place has the most inconsistent service and I normally love supporting independent coffee, shops. So many locals do come here.
My issue with it was they have staff that work there they don’t know the prices a large latte should not cost nine dollars. Their medium latte was five dollars.
Don’t ask for anything outside of an espresso based drink because they don’t have any syrups and the staff didn’t even know what is a vanilla latte .
Italian bakery you would think they would have croissants but every time I’ve gone, they never have any. Considering supposed to be a deli or a bakery they serve lasagna, but not any croissant.
Forget forget the food for me. The issue was the staff not knowing the prices of items and charging you more than you’re supposed to pay for a coffee and they don’t have a menu posted so you can see what the price is actually are.
Most coffees are double shot espresso for medium or a large to any coffee shop I have been to in Toronto and I go to a lot of coffee shops
The café downtown Toronto , any latte based drink is double shots with milk plus they don’t charge you for using a different kind of milk and all their coffee based drinks or less than six dollars regardless of size.
Independent shop charging prices that are the price of Starbucks was a little Ludacris and I really hope they get a menu that shows people with the prices because I’ve gone twice and I’ve been charged for the same coffee two different prices. It’s like they’re making their own prices every time.
It’s a cute shop. I hope they improve their service.
I also told the lady making my coffee and wanted two large coffees twice and she still made me a medium and then had to make more milk while the espresso. If you don’t add hot water to it start dying and it’s not a strong coffee anymore.
That’s why it’s best to steam the milk while the espresso are done so that you can pour them immediately and I know this because I have an espresso machine and if you do the research if espresso shots don’t get hot water or milk into them right away they start dying within a minute
Also, there’s like very little space to sit here so maximum maybe six people can sit here
It just seems like they’re trying to serve everything just trying to focus on being a bakery and a...
Read moreAfter a recommendation from a friend and upon reading the many positive reviews, this morning, I visited the Espresso Bakery and Deli for the first time. I asked the gentleman behind the counter if he had any cannolis, he explained that they would be ready in 5-10 minutes and that I could wait or come back. I chose to wait. A few minutes later, a woman came out from the back and repeated that it would be 5-10 minutes and they would be $2.00 each (I wanted 3), or I could have 3 from yesterday for $5.00. I said that I would wait for the fresh ones. Shortly after that a second gentleman came out to get a brown paper bag. I politely told him that I would prefer a small box because I felt the cannolis would be fragile and I had to walk a little ways. Upon hearing this, the woman came back out with the cannolis already in a bag with the top scrunched closed. In an abrupt manner she said the cannolis were not fragile, she did not have a small box (unusual for a bakery), and 3 cannolis would "look stupid" in a big box and she would only give me a box if I purchased 6 cannolis. I then asked her if I could please see the cannolis in the bag. She said "no, first you pay and then you see". I asked her if she was serious and she said "yes". The reason I wanted to look in the bag was to see if the cannolis were standing up vertically because this causes some of the filling to stick to the bottom of the bag. At that point I told her that it was very disappointing because the food and service of her establishment had come highly recommended and I felt that she had been nothing but rude towards me the entire time. She seemed shocked by the fact that I chose not to purchase the cannolis. I understand that this was not a large purchase, but I already had the intention of returning for a meal with two sets of friends. That is no longer going to happen. One would think that small businesses appreciate all customers and understand that the best advertising is word of mouth. It is interesting to note that the many positive reviews are responded to by the owner, however, the negative reviews are not...
Read moreI hadn't been to Espresso Bakery for almost 2 years having moved to Ottawa and spending the cold months in Mexico. When I lived in that city full time Espresso was my go to place to eat and be with the owners who always treated me like family. Since leaving Toronto I refused to eat lasagna anywhere else because when I did in Ottawa and Mexico I was always disappointed. I spent more than 2 weeks visiting friends in the area and ate at least 12 out of 15 days there. I probably enjoyed their lasagna at least 8 times bringing some home for my host who said he had never eaten that much wonderful Italian food in his life. Since I have known them for over 35 years I tried to meet Pina's family members on most Saturdays to catch up on the goings on of this tight knit group. Having been to several of the weddings and other gatherings and thrown many of my own Christmas Parties there some people thought I might have been a partner. On this trip I saw so many customers who have been regulars for over 25 years and they all knew me! If you want to enjoy delicious, reasonably priced Italian food and have a few laughs you won't find a better place than Espresso. Sometimes it feels like a reality TV show so come often and become part of...
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