Sorsi e Morsi — Restaurant in Toronto

My friends and I, a total of 5 went there with a birthday cake. At the end of the dinner, they took the cake out for us to take pictures, then took it back inside to cut it for us.

Each of us got a piece of cake that looked the same in size, but it was definitely not the entire cake. Also, none of us got the fruits from the top of the original cake (shown in the picture).

Later, we asked for the rest of the cake. They gave us a takeout box with 2 pieces of cake inside, WITHOUT the missing fruits and the chocolate happy birthday sign.

We asked about the fruits and the chocolate sign, they came back to us saying they thought the fruits from the top of the cake were not eatable, and they could only retrieve the chocolate sign.

Things just don't add up. Why would our cake be in 7 pieces and not 8 pieces on a busy Friday night, I highly doubt the chef took his time to cut out 5 perfect size pieces and just split the last big part into half for the take-out box. They pretty much just took 1/8 of our cake and all of the fruits from the top which they "thought was not eatable."

I've come to 2 conclusions. They didn't lie, they really thought the fruits and chocolate were not eatable, took the chocolate sign out from the garbage bin, and gave that to us. Also, cut a cake into 7 pieces.

They lied, they cut the cake into 8 pieces like how you would do it normally, took 1 piece of cake, all of the fruits, and the chocolate. After we questioned them, they took the chocolate off from the piece of cake they stole and gave us the chocolate back.

Edit: To begin, the server had a different explanation as I mentioned above, now that I read it from your side, the story still doesn't add up.

You were saying, that your chef removed the fruits to a plate, and the chocolate sign immediately into a takeout container (#1), as most guests prefer to preserve them. A miscommunication somehow caused someone to discard the fruits(the apple, melon, mango, strawberry, blueberry, raspberry). Thus, you added your own berries when you served us 5 pieces of cake.

So how come no one talked to us about the fruits being discarded at this point?

It is also suspicious when you said you knew the customer would want to preserve the chocolate sign. After we finished our 5 pieces of cake. We asked for the rest of the cake. You guys gave us 2 pieces of cake in a takeout container (#2), that's it. LATER, when we asked for the fruits and the chocolate sign, then you gave us that takeout container (#1). To me, the sign was never in a container box until this point, because why wouldn't it come with the rest of the cake along with the container (#2)?

It was a busy night, after we finished our appetizer, we waited 40 minutes for the main course. I do not believe your chef took his time to evenly cut out 5 pieces and leave a big piece out to be cut into half later (making a total of 7 pieces), while he can just make 3 cuts into 8 even pieces.

Of course I am accusing the stealing part, I did not have a camera set up in your kitchen, I did not see how you guys cut it inside kitchen, and I did not see a picture of my fruits inside the garbage bin. What happened was, I brought a cake and the entire top part was gone, and maybe even 1/8 of the cake, your server said something different than you are right now, but the story still...

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