I ordered from this restaurant through door dash just as I have many times in the past. I ordered 2 hamburgers for my mom and I. The menu describes the hamburgers as being 6 ounces served on buns with fries. I also ordered a slice of chocolate cake and paid an up charge for a scoop of vanilla ice cream. When the food arrived, we found the cake, ice cream, 2 delicious hamburgers, but no fries. I called door dash customer service who in turn called Fiddler’s Dell. The Door Dash rep advised me that the restaurant was refusing to send out our french fries unless I paid an extra $2 for each side order of fries. To most people, including myself, when a menu says a burger is served WITH fries, it means the price I paid should include the cost of everything; the burger AND the fries. The Door Dash rep called the restaurant again (after I sent them a screenshot of the menu that does indeed say the burgers come with fries) but the restaurant would not honour their own menu! As said, I have ordered from Fiddler’s Dell many times and the food is delicious but this terrible service left an awful taste in my mouth. What kind of restaurant refuses to honour their own menu inclusions and prices?! Advertising a menu item and then jacking up the price after the fact is just wrong. As a courtesy to me, Door Dash placed a new order for the fries and paid for it for me. Shame on this restaurant for the false advertising and for nickel and diming their...
   Read moreAmbient atmosphere, great service and most delicious meals like chicken paprikas served with dumplings. And of course the best Pilsner Urquell on tap I ever drank. Thank you. And here is my recent experience - cozy place with the greatest food and beverage. Excellent choice of soups, like this beef and barley soup leads to even better variety of main dishes. Today I enjoyed this mouth watering goulash with home made dumplings while tasting one of many excellent beers available on tap.
January 2023: Another wonderful experience at Fiddler's Dell Bar & Grill. This time it was a delicious Jaeger Schnitzel. Lightly breaded pork, with bacon and mushroom creamy sauce, veggies & mashed potatoes pairs well with an outstanding Pilsner Urquell beer. That beer is so good that I couldn't resist and got a few sips before I took the photo and dived into this...
   Read moreI am giving 3 stars because I only picked up 2 beer and Lays potato chips. When I paid I was surprised that it came to $20 and change. I asked how much a can of Cdn cost and was told something like $9 and change. The menu stated $5.99-$7.99. When I mentioned this to the server, he told me the owners haven't changed their pricing on the website because they can't find the web company that desined it years ago. Really? Then inform customers as they order. Other similar comments about pricing- no apology and certainly no attempt at honouring the stated price. $9.00 for a can of Cdn is...
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