Either I hit a bad night (Thursday just before the holiday long weekend) or their front of house isn't being well supervised. I sat outside on the patio (alone - 4 other tables occupied.) After a salad first course, brought in reasonable time, it took almost 45 mins to get a simple main course (one plain grilled chicken breast and two standard sides -- small cold salads.)
I was reading and happy enough for half an hour (who doesn't like a Toronto patio in patio weather?) but in the next 15 minutes the light declined, no waiter appeared, and when one did it wasn't mine. I called to them and asked for my server, who came immediately, then went inside to check. My main course came out within 3 minutes - dryish and a little less than lukewarm.
The explanation I got was that an unexpectedly large number (4) of takeout orders had come in that evening and "we dealt with those first." Looks as if either my order sat, ready but unserved for quite a while, or, more likely, was hastily microwaved and brought out after the rush. (I was told they cooked the grilled chicken earlier in the day, then "reheated" it before serving).
That, the ordinariness of the grilled chicken (Nando's or any decent churrasco would be better, juicier and hotter), the Harbord St. price, and the grim light on the patio after dark (harsh street lights only, no candles) made for a discouraging evening.
The waitstaff were perfectly friendly and conciliatory -- but scarce, and not covering well. I told them I'd have liked at least an earlier "please wait" acknowledgement.
This is the third time I've eaten here in a year, the other times with parties of three or four. Every time something like this has happened - either forgotten orders or a long wait. I have to conclude that Flock is being run (in the evening, at least) not as a fashionable midprice Harbord eatery, but as an expensive takeout with incidental table service and poor front of house coordination.
Pity, because the salads and vegetables are intetesting and tasty, and the other reviews say the fried chicken sandwiches are good. (I now suspect that's because they have to be deep fried at the...
Read moreI visited this site after a recommendation and was pleasantly surprised. With Covid they had a great set up with sufficient spacing as we sat on the patio. We noticed they did a great job at disinfecting as patrons left in prep for new customers. Inside did not appear to be open for seating yet. They only seemed to have one server working at the time named Takia though. This was surprising because there was a decent flow of customers that she was handling by herself. We sat and watched as we ate and great job to her because I don't know how she did it!! She was very pleasant and attentive to all customers under the circumstances. I ordered the Baja Box that she recommended with a side of fries while the person I was with ordered the chicken with mac and cheese and roasted sweet potato. Price point is great!!! Even for the drinks as this place had a small bar where you could get an alcoholic beverage. The food was very tasty and I was so happy with my selection. The fries were sooo good with the perfect amount of salt and crisp on them. I tasted the roasted sweet potatoes and they would have been better if they were just sweet potato fries so I didn't like them. I also tasted the mac and cheese that wasn't too bad either. Chicken I already knew to be tasty as I had the chicken at a different location in the past and I just love their flavoring. All in all, my first dine in experience with Flock was a great one and I will definitely recommend this restaurant to others. Thank you to Takia for the...
Read moreTheir primary claim to fame is the chicken because it is hormone and anti biotic free. From what I have found online, ALL chicken in Canada has been hormone free since the 1960s. I am sure this is a trendy place for the millennials who do not want to be seen in Swiss Chalet and don't mind paying a boat load of cash for rotisserie chicken. Most of us at a table of six had the half chicken which includes ZERO sides and of course a chicken breast and leg. Tasty and somewhat moist but not really hot... luke warm. Nice sauce choices. Fries were quite good and they came with an amazing garlic/lemon aioli dip. You might need two of those. Service is decent. The chicken is different than Swiss Chalet but not sure I would classify as better. With a beer and half chicken you are close to 25 bucks. Add fries and you are at 30 before tax and tip. I guess reasonable but considering this is NOT ORGANIC chicken I still would classify this as average. It is just rotisserie chicken and fries. Nice non fancy space and decent service but I would certainly would not go out of my way to eat there again. I guess it's OK but nothing note worthy. Not like this is BBQ or Louisiana style pulled chicken or whatever. It is plain jane vanilla right down the middle chicken. A couple nice sauces does not make this...
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