It was my first dining experience at a Fresh restaurant. I must say the Sherway Gardens location is very beautiful and holds such a calming energy inside. I came here with my partner and we enjoyed a pleasantly delicious meal. We started with the nachos, onion rings and sweet potato tacos which were all happy hour appetizers. The nachos were my ultimate favourite. There almost addicting! The onion rings were really good too but you only get about 5 in a bowl, and I felt like there werenât enough for how good they are. Itâs like a tease. The sweet potato tacos are delicious. They were pretty light but filling for the two that you get per order. Also great if you add hot sauce to them. For drinks, we ordered the energy elixirs but I wouldnât say I was super thrilled by it or anything. The drink came out pretty room temperature and there wasnât any ingredients that stood out to my palate. I was definitely expecting more with that one but my partner really enjoyed it. For mains I got the protein bowl and my partner got a new bowl called the goddess bowl (not found on the website). I didnât expect all of the ingredients in the protein bowl to be cold but I honestly couldnât say that if it were warm I would have enjoyed it any more. I felt there were just way too much going on in the plate itself. A lot of flavours that didnât flatter one another. Maybe if the dressing was different and the ingredients were hot it would have been better but I canât be certain. The goddess bowl on the other hand was chefs kiss. The highlight of my experience. It was so delicious I was eating off of my partners plate. We pretty much ended up sharing her meal. Staff were friendly and management is super kind, courteous and goes above and beyond to ensure all guests have a desirable dining experience. She greeted us at our table and asked how our meals were. I replied by telling her that I wasnât a fan of the protein bowl and she offered to get me something else from the menu. Once I declined the offer she removed the protein bowl from our bill without my asking. I would definitely suggest this location for anyone looking for good vegan food with great service and a peaceful atmosphere. Also a kid-friendly environment for families...
   Read moreThis rating is based off of my experience with the food today, as I usually frequent the spot. I did have a five star review previously but removed it. It seems as though during the time of day and the day of week matters when it comes to to how well done the food is. Today I ordered cauliflower wings and ate one in my car and noticed immediately it wasnât that hot and much more firm when biting into it. When I got home, I saw that that the batter inside majority of the cauliflower florets were not fully cooked ( thank goodness itâs vegan). Iâm not sure if the picture below captures it well. At first I thought it was ranch sauce! In addition, It also seems that some staff can make more better tasting juices/ smoothies better than others. I donât know names but Thereâs a nice young man that seems to consistently make great smoothies when you order for take out, but of course he isnât always there. I will start to take note of my order depending on who is in that day, unfortunately. Overall their customer service is good. Most of the hostesses are lovely. I called in for this matter today and The manager, Justina did offer to give me a credit, so I appreciate that, however, I will be more mindful of the time and day that I choose to go now. I also noticed that I am not the only one who didnât like their smoothie today when another family went to order for takeout. I will consider going back again but during a less busy...
   Read moreI ordered two smoothies, onion rings and a side of fries for pick up. at 3:24 the fries and onion rings were ready in a bag. Both smoothies were not ready. A few minutes later one of the two smoothies was ready. While I was waiting for the second smoothie, several other customers came, ordered at the front counter, paid and had their smoothies given to them. After 15 minutes I asked if the fries and onion rings could be heated up because I still didn't have the second smoothie. The girl working asked, came back and told me it was my problem because i could've eaten them while I was waiting but she could get the manager if I wanted (to be fair this girl looked incredibly stressed and was the only one actually working while her coworker did barely anything). I opted to get the manager, again I was only asking to have food REHEATED after waiting 20 minutes for one smoothie to be made while 5-7 customers came, ordered at the front desk and received their smoothies before me. The manager gave me some push back but ended up reheating them-no apology for the wait or anything. She also took out the sauce that was already in the bag for the onion rings and left the...
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