Global Cheese Shoppe — Restaurant in Toronto

A lady who works here was rude to me and my wife the other day. I’m Canadian and grew up in Toronto, but I live in the US now, and me and my wife were visiting from the US for New Years. This shop only takes cash and debit cards. I tried to use my US debit card, which they didn’t take. The lady informed me they don’t take non-Canadian cards. I’ve never had a Canadian (or any) store not take an international card, but I didn’t mind at all. It’s their shop - they can take whatever form of payment they want. That was not the issue. I then tried to use my Canadian credit card, but it didn’t work because it wasn’t a debit card. The lady said they take US dollars but at a very unfavorable exchange rate. We politely said we would pass on buying anything this time. Everything until now was fine and how it should be. They wanted a form of payment. I didn’t have it. We part ways politely. But she didn’t leave it there. She made rude comments about how we Americans (I’m Canadian) need to be better prepared and exchange cash when we travel because when she and Canadians travel, they need to exchange cash. It came off as rude and out of the blue. We didn’t say anything and just left because we didn’t want to be rude back and make a scene. As mentioned, I’m Canadian and grew up in Toronto. I also visit Canada numerous times a year and have never had an issue using a US card, so when I come back to visit, I don’t usually walk around with Canadian dollars. But again, the payment form isn’t the issue - it’s the fact that without knowing our back story, she made numerous false assumptions about us, who we are, where we’re from, what we’re like, then got herself ruled up and offended, and spurt out rude remarks, all totally unprovoked. She brought her personal/emotional/political baggage and views into an interaction that simply didn’t warrant it. We were just trying to buy cheese. We need to bring back respect and kindness to daily interactions. And we need to stop imposing our personal views and beliefs into random, everyday situations that don’t warrant it....

I've bought some wonderful cheeses from here over the years, but my recent experiences have made me decide I will never be going back. The customer service really leaves something to be desired, and I always get the feeling that I am being ripped off because they are not transparent with how they weigh and price their products. It seems that unless you're buying half a wheel of cheese, they don't think you're worth their time and treat you poorly. This kind of behaviour, time after time, is not OK.

Yesterday I stopped here to buy some olives for a pasta dish I was going to make for dinner. When I went up to the counter I was met with the usual surly disposition of everyone who works here. Since I didn't need that many olives, I asked for half of a small container. The person helping me filled the container and asked, "How's that?" I said "Oh, I don't need as many, maybe just half of that." She told me she couldn't give it to me unless I bought a minimum of 100 grams, while holding a container of olives that would obviously have weighed much more than that. I asked "Since when?" and she said "Since always." Then another person behind the counter told me that no matter where I went there'd be a 100g minimum, even at Bulk Barn. Not that I love shopping at Bulk Barn, but anyone who has been there knows that that's not at all true. Anyway, I thanked them and said I didn't feel like supporting a business that treats me like I'm not worth their time. I also put back the cheeses I was about to buy, and decided right then and there that I will never be going back.

How do these people get away with doing this every single time, and more importantly, why should we customers put up with being treated this way? The owners of this store need to realize that they are not doing us a favour by operating this place. This is...

Best stable prices and varieties of cheese deli olives pasta and more. Manny jason emma are most helpful to suit your needs. The ends of deli and cheese are numerous on budget. The turkey and salami selection is quad A in quality. Never understaffed and always friendly. Sampling is offered depending on your needs. If you ask nicely they do have the most nutritious and delicious unpasteurized cheeses just for you. A little cheese on everything goes a long way. You can freeze the hard cheeses and they all taste fresh even weeks after buying it. I have been going there for 2 decades. I tried other places with drier quality of soft cheese and deli not as tasty with slight disappointment. Worth bringing a passenger to prevent a parking ticket as stopping is allowed if parking is unavailable.

The customers are upbeat and never bitter. If one has issues with this store they should give this place another chance. Other stores use too much bleach on their floors. This place is super clean and the glass is so clear its invisible every time i have been.

Great place... staff groove with confidence... everything on display is picture perfect.

Best of all no bait and switch with prices. .. Unlike other...