Huh Ga Ne — Restaurant in Toronto

Okay so where to begin, I’m going to go straight to the main point. None of the servers have any manners at all they all have a very judgmental look on their face while speaking with a rude attitude. When we had a question about the menu as we are not Korean the server explain to us in KOREAN which we clearly didn’t understand, we just looked at her in shock and she walked away. We had to call someone else over to take our order. Then there was a young teenage couple next to us paying the bill and we over heard that same server who walked away on us demanding two teenagers for more tip I heard the sever saying “it’s not 17% tips”. The food was also not very good which I will get to at the end of this review. While I was paying the bill after bad food, poor service and witnessing the servers demand other customers for tips, I decided to not even tip 1 penny and I paid $153 just for the food+tax. All the servers which were 3 ladies chased as out the door screaming “excuse me you didn’t give us any tips” I did not want to have an argument with them and explain why I didn’t give them any because they probably wouldn’t even understand in English so I just pretended to ask why need a tip and left. Finally here is a review about the food; we order, beef shortrib, bulgoki beef, fried chicken, pork feet(jok bal), and glass noodle with beef(japchee). The shortrib was decent but very small portion, only 3 piece for $33. Bulgoki was dry and the pieces of beef were chopped up so small it looked more like minced beef. Fried chicken was not the typical Korean style fried chicken you’d expect at all it was more like a Chinese style sweet and sour pork. The pork feet very dry and tasted stale we did not finish it at all, we wanted to return it but didn’t bother as the staff barely spoke English and had the worse attitude we knew we wouldn’t get a refund for it so didn’t bother. Lastly the beef inside the glass noodles was as dry as beef jerky and noodles were bland. To conclude I would highly recommend avoiding this place as there are many other 24 hour Korean restaurants just a few mins away from this my two favorites: “the owl of Minerva” and “Lim Ga Ne” way better service and food and they won’t...

This is used to be one of my favorite Korean restaurants until today. I just dined in the restaurant 5 mins ago. To start with, I have visited this place for more than 8 times before they took a while to close for renovations and since they are finally done for opening dine-in again, we are really excited to come back, but it was a terrible experience and we never come back again. Here is the reason why!!!! First of all, the lady who is our server was very rude and unfriendly to us since we sit on the table. Her face is so scary and the way she responded to us was nothing cause she didn’t even talk to us even the restaurant is not busy at all. Then we’re trying to avoid that and taste the food we ordered. The food is 7/10 however only the tokbokki is too sweet for us and I think they put a bunch of MSG in the meal. Finally, when we get the bill, the total is 143$ and because of the unpleasant service and attitude however, we still want to tip that old lady and we give them 150$. However, the old lady came to check the cash we gave to her and suddenly she said she expected that at least 10% of the tip and she forced us to give her more with an annoying attitude. With all of the respect we gave it to her, we did not say anything rude to her and gave her 5$ more to satisfy her then we left and for sure never came back. This is unacceptable since the tip is optional and it depends on the way the server treated us, not being careless and hope they can get 15% of tip without putting any efforts to take care of customers. I saw so many comments complaining about the service but the manager seems to be ignorant and didn’t respond or find any solutions to handle that problem. I used to be a server so I know basically everything about the customer service, these old ladies are too slow and unprofessional to become a good server. Instead, the manager should kick them out straight back to the kitchen and hire the younger generation to stay in the frontline cause it’s the face of the restaurant!!!! This restaurant is overrated and we definitely find a better place to enjoy rather than coming back and...

I came here yesterday with my friend and ordered three dishes. One came out first, and the other two were supposed to come after. But by the time we almost finished the first dish — which already took forever — the second and third dishes still hadn’t arrived. So I went up to the cashier to check, and it turned out they had packed those two dishes as take-out without even telling us. No one even seemed to remember we ordered them, which was honestly so weird and unprofessional.

When I asked why they packed it for take-out when we were clearly dining in, instead of fixing the mistake, they just brought the take-out bags to our table and asked if we were okay with it. We were literally like, “What the hell?” I even brought the take-out back to the cashier and explained we’d been sitting there dining in the whole time, and that the food had been sitting there for 30 minutes already — so we wanted it remade hot and fresh. They didn’t even say sorry, just remade it.

I’m a returning customer, but after this whole freaking bad experience, never again in my life will I come back.

And it didn’t even end there. Before my friend arrived, I had already asked for the bill because I didn’t want my friend to pay for anything. I even tipped 15% before getting any service. After we finally finished and left, two ladies literally ran after us shouting loudly that we hadn’t paid, which made us super confused and honestly embarrassed.

When I spoke with the manager with yellow hair (or whoever he was), I explained that I had already paid. He told me I only paid for the take-out, not for the first dish. Like, what?? I specifically asked for the bill for my table, and no one told me they were splitting the bill between dine-in and take-out. And again — why was there even a take-out when we clearly dined in the whole time?

Even though I tried to stay polite and left ANOTHER 15% tip, I received zero apologies. Honestly, this was beyond disappointing and pissed me off even more at how poorly the cashier...